Question about HP Officejet 5610 All-In-One InkJet Printer

8 Answers

CARTRIDGE ERROR LIGHT IS FLASHING: I replaced the black ink cartridge thought that might be the problem...I did the cleaning steps with no luck...HELP

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  • Anonymous Nov 25, 2007

    Bought WH Smith size 56 cartridge and am having same poblem

  • Anonymous Dec 22, 2007

    cartridge errorr after replkacing cartridge

  • Anonymous Dec 22, 2007

    alarm

  • wissssy Jan 31, 2008

    same here. replaced cartridges with new and error message is still displayed!! very frustrating.

  • magfish Feb 15, 2008

    Same problem...I have changed cartridges, reinstalled the software, and cleaned all the errors around the cartridges, and the error will not go away.

  • Anonymous Feb 17, 2008




    Cartrige error


  • esmerosa Feb 24, 2008

    I replaced the black ink cartridge, and the screen shows "cartridge error. colnsult product documentation to fix the problems", i have tried everything in the manual, but nothing works.

  • coghillgolfr Mar 30, 2008

    This is a nightmare we have only had this printer for four months and my husband keeps ripping open the second cartridge package in in two package toner kit thinking it is the cartridge. This is a definite unit problem. We actually went to purchase a replacment but when I saw the set up was the same I wouldn't buy it. I appreciate the info provided below but followed this several times as it is in my handbook from HP but has not fixed the problem. I work from home and this is a Major problem. Time to stop buying HP products until they fix this set up. If you have a solution please post.

  • Anonymous Apr 05, 2008

    red light blinks and it say to divice documention troubleshoot

  • Anonymous Apr 23, 2008

    cannot clear or resolve

  • Anonymous Jun 08, 2008

    I have the same problem. i cleaned my cartridge box and also change the new one cartridge.

    After that, i did #6 procedure...

    but it did not work.



    tell me

    arshadibl@yahoo.com

  • hpdude Jul 15, 2008

    CARTRIDGE ERROR LIGHT IS FLASHING: I replaced the black ink cartridge and the color ink cartridge

  • lakinyemi Jul 15, 2008

    Catridge Error

    Refer to device documentationto Troubleshooting



    No Steps taken

  • Anonymous Jul 15, 2008

    i had thesame problem, but now i replaced the black ink with a new one and its stil not working

  • Anonymous Jul 16, 2008

    Yes, had the same problem. Thank you for this site! I applied the solution stating to unplug and hit the # and the 6 at the same time upon powering up, and it worked!!!! Thank you :-)



    HP Tech Support wanted to charge me $35.00 for this tidbit of information!



    Thank you again...can get back to work now.

  • Anonymous Aug 25, 2008

    i replaced the cartridge as usual and the light blinked so i cleaned it and it still dosent work what do i do

  • ndjok Sep 24, 2008

    week old-second set of carts..printed several sheets fine then CARTRIDGE ERROR..can't get round it?????????

  • Anonymous Oct 02, 2008

    same prob. # - 6 doesn't work!

  • Anonymous Oct 18, 2008

    I have the same problem and the # - 6 does not work. I have also tried # - 3 and that does not work either.

  • Anonymous Dec 02, 2008

    showing cartridge error after inserting the new cartridge.

  • Anonymous Dec 02, 2008

    jnuihu

  • ndjok Dec 04, 2008

    Less than two months old-continual problems using 5610 all-in-one.Message errors re-cartridges-wont print-trying new carts etc etc..tried every soloution here and NONE work...using Vista?

  • Anonymous Mar 31, 2009

    cartridge error and light fleshing

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8 Answers

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  • 12 Answers

Hi there,

I would like to provide you a weblink of a document related to the Cartridge error that you are experiencing which would be helpful for you.

Here is the weblink:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00428054&cc=us&lc=en&dlc=en&product=441125&dlc=en&lang=en

Please refer the document and let me know the result with the exact message displayed on the All-In-One.

With Regards,
Ashesburn..

Posted on Feb 25, 2008

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  • 30 Answers

Fiend your solution direct from hp. Here is your solution...
cartridge error - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
754

Posted on Feb 27, 2009

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  • 3 Answers

Go to : misterinkjet.com/hp56reset.htp

Apparently HP has electronically coded ONLY HP cartridges to work in the HP printer on replacement. It is some complicated devious deal to keep us from re-filling our own cartridges. Anyway, this site provides EXACT instructions which work to "RESET" the memory and fool the electronics into believing you are using HP replacement cartridges.

I tried everything else and only this worked for me on my 5610 all in one printer.

Tom Stephens

Posted on Jan 29, 2009

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I reinstalled old black cartridge and closed cartridge door then opened it and reinstatalled new cartgridge and it worked go figure

Posted on Jan 03, 2009

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First I checking the the both catridges by the way of removing one catrige, the lcd display shows if one catridge is correct, insert (right or left) catridge, otherwise catrige error will be displayed. Then I replaced that fault catridge with new one. It will be working properly.

Posted on Dec 04, 2008

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Hi!
I have HP All in one.
I read about pressing # + 6.
Could somebody give me more details? How exactly do I do that?
Do I press the On button, then unplug from electricity, then press #+6 and replug???


Help!

Natali

Posted on Sep 22, 2008

My pinter is not printing

Posted on Apr 24, 2008

Unplug, and press # and 6 while turning on the unit. this will do

Posted on Mar 29, 2008

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2 Answers

Printer not accepting new black ink cartridge


put that cartridge in and perform a head cleaning process, and allignment... follow the procedure (2 or 3 times if needed) and in the end, shut down the printer, disconnect usb cable (both end), then wait for some time, aprox. 20 sec. and then put both end in again, turn printer on and wait for ready signal or some sort of confirmation that all is ok... If not, replace or update the printer driver and software, or reinstall all printer software.

Apr 22, 2014 | Epson R1900 Printer

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Received an error code 50c on my Dell printer


Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

Thanks for all the ideas and help ; )

Apr 27, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

Installed a black ink cartridge and the printer shows the message 'black cartridge missing' and also says 'cartridge error: error 50c'


Hi there Error 50c

Can only gave it a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Nov 06, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer will not print it will say error 50c


Hi there Error 50c
Ok try this.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Sep 18, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Changing color cartridge on my epson stylus color 980 printer.


If you need to replace an ink cartridge in your printer, please follow the instructions below:

To confirm which ink cartridge requires replacement, please use the printer's control panel (there is a black ink out indicator, as well as a color ink out indicator ), or the Status Monitor in your computer.

Red light flashing - Low ink
Red light solid - Out of ink

1. Open the printer cover and press the INK (Cleaning) button for 3 seconds. The print head moves to the center and the lights flash.
2. Lift up the ink cartridge clamp. The cartridge rises up from its holder.
3. Remove the cartridge and dispose of it carefully. If ink gets on your hands, wash them with soap and water. If ink gets in your eyes, flush them immediately with water.
4. Unpack the new ink cartridge and remove the yellow tape. You must remove the yellow tape from the top of the cartridge. Do not remove the clear seal underneath the cartridge. Do not touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing.
5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
6. Press down firmly on the ink cartridge clamp until it snaps in place.
7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8 (to move printhead over to color (if black was replaced first) press the cleaning button once).
8. Press the INK (Cleaning) button once, and close the printer cover. The printer begins charging the ink delivery system.
9. Wait until ink charging is finished (the power light stops flashing and the red error light goes out).

May 11, 2009 | Office Equipment & Supplies

1 Answer

HP 6940 color cartridge light will not stop blinking


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I might have an idea why this is happening....The print cartridges might need cleaning...
Follow the steps below to do this....


Step one: Remove the black, photo print cartridge, or the gray photo print cartridge

NOTE:
The black, photo print cartridge, or the gray photo print cartridge is in the right side of the carriage. -Lower the cover of the product.
-If the print cartridge status light flashes, proceed to Step two: Replace the print cartridge.
If the print cartridge status light is off, proceed to Step three: Manually clean the print cartridge.
Step two: Replace the black, photo print cartridge, or the gray photo print cartridge and remove the tri-color print cartridge
- Remove plastic tape from new ink carttridge CAUTION:
Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper electrical contacts.



NOTE:
The tri-color print cartridge is in the left side of the carriage.
-Lower the cover of the product. -If the print cartridge status light stops flashing, proceed to Step three: Manually clean the print cartridge.
If the print cartridge status light still flashes, replace the tri-color print cartridge. If the issue continues, service the product.


Step three: Manually clean the print cartridge
1. Gather the following items to clean the print cartridge and carriage:
o Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
o Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
o Sheets of paper or a paper towel to rest the cartridges on during cleaning.
2. Open the product cover, and wait until the carriage stops moving.
3. Remove the print cartridge, and place it on a piece of paper with the nozzle plate facing up.

NOTE:
Clean the contacts quickly so that the print cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
4. Unplug the product.
5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
6. Clean the print cartridge contacts. Do not touch the nozzles.
7. Clean the contacts in the carriage, inside the product.8. Either let the print cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
9. Reinstall the print cartridge.
10. Plug the product back in.
11. Close the product cover.


Good Luck!
If there is anything more I can do for you please let me know if not and the problem is solved please rate it, Thanks, JCE

Apr 14, 2009 | HP Deskjet 6940 InkJet Printer

1 Answer

I am receiving cartridge error - 50C. I have


Hi there Error 50c
This happens a lot in dell printers.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 31, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer cartridge error


Hi there Error 50c
There is lots this happens with the dell printers

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Oct 25, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Black ink


Please try the following to resolved the issue:

Run a series of head cleaning
1. Make sure the printer is turned on but not printing. Make sure there are no error lights or messages appearing in the LCD.
NOTE: You cannot clean the print head if the any of the cartridges are expended. Replace the appropriate ink cartridge before proceeding.
2. Load letter size paper.
3. Click on START, CONTROL PANEL, PRINTER & FAXES then right click on CX3200 printer Icon then select printing preferences
4. Click on the UTILITY or MAINTENANCE tab, then click on HEAD CLEANING.
5. Follow the instructions on the screen to clean the printhead. Cleaning takes about 30 seconds, during which time the printer makes some noise and the power light flashes. Never turn off the printer while the power light is flashing, unless the printer has not moved or made noise for more than 5 minutes.
6. When the power light stops flashing click PRINT NOZZLE CHECK PATTERN and then click NEXT.
7. If the nozzle check pattern has no gaps in its lines, click FINISH. If the pattern has any gaps, click CLEAN to clean the printhead again.
8. If the situation continues after three cleaning cycles and nozzle checks, replace one of the affected ink cartridge(s).
9. Once the cartridge(s) has been replaced, please follow steps one through seven up to three times.
If the nozzle check still has gaps after you have run at least 3 consecutive cleaning cycles and replaced the affected ink cartridge(s) with genuine Epson inks, your printer will require service.

Mar 02, 2008 | Epson Stylus CX3200 All-In-One InkJet...

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