Question about Casio Exilim EX-Z57 Digital Camera

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Sand in camera

I took my camera to the beach and evidently got sand in it. The power still works and the lens cover opens slightly, but it won't open all the way and the lens won't extend at all. I was wondering if there is any way to clean it by taking it apart and looking for something blocking the gears.

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  • Anonymous Nov 19, 2007

    Same problem. Local camera shop said that digital cameras should not be used on the beach. Apparently only water resistance ones can be used to take beach photos without the worry of sand getting into the mechanism. Not worth repairing at £100.00!

  • SoozySoo Apr 06, 2008

    I had the same problem! I, perhaps foolishly, took the front and back off the camera taking out all the little screws, i gently hoovered all the sand and dust i could find out of the inside of the camera. I then put it all back together again (this was tricky) but managed. I checked that i could still view photos and the zoom worked, then tried turning it on to take a photo but still the lens didnt come out properly and then went back in again just like it did before. So i hoovered the front of the lens when it was closed, pushing it to and fro as i hoovered as to get into the edges. Then i tried to turn it on again but as it came out, i gently pulled it so it came out all the way, and it stayed out and started working perfectly! The picture came on the screen and focus worked. i hoovered it again while the lens was fully out to remove all the rest of the sand, and it's been workin perfectly since! :)

  • LChicago Oct 11, 2008

    I have a camara that i dropped in the sand and now it won't take pictures.It's lens also never close.

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No need to take apart just power up and gently pull the lens out and vaccuum the sand out, camera now works perfectly

Posted on Sep 07, 2009

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Pull the lence as it comes out works....this method dislodges fine sand.... found out this after having removed screws etc!

cheers

s

Posted on Feb 18, 2009

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I have a camera and I dropped it in the sand. The zoom works and everything, but when I turn the camera on and off you can hear the sand inside the zoom. I am really worried because I am not preparhed to have it repaired as it is out of guarantee. I was wondering if there is a way to fix it.

Posted on Aug 21, 2008

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Me too :( I didn't even get it out, it was in a sock in my bag and it still managed to get some sand stuck inside - i'm really annoyed as this isn't covered by warranty - nothing's working! How do I take it apart?

Posted on Aug 20, 2009

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Posted on Jan 02, 2017

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If there's sand in the mechanics of the shutter flap and you can hear more that's stuck inside, there's nothing you can do except take it to a camera technician. It'll need to be disassembled, thoroughly cleaned and reassembled.
You will more than likely do more damage if you try turning it on or shaking it to get the sand out.


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The best thing you could do is take it to a competent repair shop, tell them what happened, and have them fix it. If it is just sand jamming the lens cover, they shouldn't charge too much to fix it.

Alternatively, if you can move the lens covers at all, try gently working them back and forth in very small movements while holding the camera with the lens pointing down - basically just try to work the sand out and let gravity help you. Be careful though, you may get sand deeper into the camera's mechanisms this way!

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You will not be able to clean out the sand yourself. The sand probably got in to the mechanics of the lens and other moving parts.

The inside of the lens is made like a watch, and is very precision for calibration. Once you open up your camera and especialy the lens, I have doubts it will ever work again!

Servicing the camera may not be cost effective. You can enquire to Casio to see what they would charge for this type of service. I would think it would be more feasible to replace the camera.

If you want to take a camera to a beach, make sure it is in a sealed containment. The water vapour, any salt spray, sand, and or sand dust will certainly cause damage to even the most expensive cameras!


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Maybe not a remedy for everyone but, I tapped all around the lense with a soft wood ruler stopping to turn the camera off and on periodically. I noticed a lot of sand, we live at the beach, came loose. It took me a little while to do this as I was being caeful not to damage anything else on the camera. Finally, the cap just opened and has ever since. Good luck.

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