Question about Asko Dishwashers

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During the wash cycle, The soap dispenser opens, but no water is running. During the other cycles the water runs fine.

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  • sunyfield Jul 01, 2009

    I believe the water valve must function because it works during the other cycles

  • sunyfield Jul 01, 2009

    Thank you for considering my problem. The dispenser seems to work fine, but why doesn't the water run on this wash cycle? What contols that, the timer?



2 Answers

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  • 355 Answers

I think problem is in new control board ...try to check it another board ...and try Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

Posted on Jul 01, 2009

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  • Rohit  Asthana
    Rohit Asthana Jul 01, 2009

    put a latch on put 2screw like a door hinge and see if it will stay
    held down or a clip that will keep it secure you can pick something up
    for Lowes to keep it held down but so you can also open it up to put
    more soap hope this helps

  • Rohit  Asthana
    Rohit Asthana Jul 01, 2009

    This is a typical GE problem which I have seen many times...When a DW
    sets for a while not being used...the motor often freezes up....Take
    the front (lower panel off....find the motor assembly...(with the DW
    unplugged!!...very important)reach in with you hand or a screw
    driver...preferably your the back of the motor...there should
    be a impeller should be able to reach in with a finger and
    pull it may be resistant so find a way to hold it in place as
    you reach up to the next impller blade and pull down further...finally
    it will all of a sudden free up....after which you plug it back in and
    start it up...I am also including a step by step (no drain problem
    check list as you may run into an issue like this if it has not been
    operated for a while ....notice article # 5).

    1. Air gap / Drain hoses

    If there is an air gap (located in the sink, near the faucet), check to
    see if it is clogged. Unscrew the top cap and see if there is anything
    blocking inside. Note: If there is no air gap installed, the dishwasher
    might not drain properly.

    If the drain hose is clogged, the dishwasher would not drain. If there
    is an air gap installed, it is very common that a hose going from the
    air gap into the garbage disposer is clogged. Remove and clean the
    hose. Make sure to reattach the hose before starting the dishwasher.

    Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

    2. Broken belt

    Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

    Note: Sometimes the belt would just come off the pump. Even though it
    might not be broken, it is recommended that you replace the belt,
    because it is probably too stretched out.

    3. Pump

    Some models have two impellers inside the pump - one, wash impeller,
    takes care of the wash cycles, the other, drain impeller, drains the
    water out. If the drain impeller is broken (broken blades, shaft), the
    dishwasher would not drain. Replace any broken pump components.

    4. Drain solenoid

    Some models (for example most GE dishwashers) use a drain solenoid to
    drain water out. Sometimes the solenoid gets stuck, preventing the
    water from draining out. Try to free up the solenoid. If unsuccessful,
    you might have to replace the pump assembly.

    5. Motor

    If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

    Replace the motor if defective.

    6. Timer

    Replace if defective (note: uncommon problem).

    I hope this is always useful to include the Model #...more specific instructions can then be provided

  • Rohit  Asthana
    Rohit Asthana Jul 01, 2009

    After you put your normal softener into the dispenser, top it with
    water. The remaining water the machine will pour in. You can even try
    cleaning it with a toothbrush first.

    You can turn up the water pressure before you do your washing, &
    turn it down after. Time it to remind you. Its what i do always. And
    I've had no probs at all. If all this persists check your inlet valve
    (at entry top of machine) for loose connections, still not good change
    the inlet valve, it's easy.

    If the softener does not emply from the dispenser you have to open the
    top to see if line is coming through to it & is not disconnected or
    loose. Check your inlet mesh at machine too (where the water comes from
    the wall faucet to the machine entry).


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  • Expert
  • 67 Answers

You have to open up the valve and the water will come out it sould work

Posted on Jul 01, 2009


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After running a cycle, there is some water in the tub and the soap dispenser is open but the soap has only run down the inside of the door. It does not sound like there is a vigorous spray during the wash...

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The soap dish opened, but the dishes were not cleaned. The soap remains on the door even after two or three wah cycles. Checked all of the buttons.

Since you mention that your dishwasher has a dispenser has a flap that opens but detergent does not come out, the problem could be the wash water is not getting to it.

Can you confirm if during wash cycle the water is circulating especially through the top wash arm.

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Please post a comment to confirm what you observe.

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During the wash cycle the catch will release but the overhanging cutlery or crockery prevents the lid from opening all but a few degrees. Some water will splash in but not enough to wash out the soap powder. The soap powder at the bottom of the dispenser will then cake.

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If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during this with no soap and no dishes.Having soft water will allow you to use less soap.

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Dishwasher soap dispenser won't open during cycle

I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

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