I have the same problem. I thought it is a speaker, but mp3, sounds are working fine and telephone rings while incoming call, but I cannot hear anything when I make a call. Microphone is fine, because people can hear me. Any solutions? Is that mean that motherboard is gone and there is no point fixing it?
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Jul 19, 2014 - When the phone rings, you're going to hear it. ... Most of the time, the reason an iPhone doesn't ring for incoming calls is that the user .... when i checked back, my sound didnt work. do i need to go to the apple store? thanks.
The ring from the telephone is picked up by the internal microphone on
the HL10 Handset Lifter, typically for most phones, the lifter sits
directly over the speaker grill on the telephone where the sound comes
out. For telephones that curve out on the left side and don't have a
straight edge, there is an accessory called a "Ring Detector" which is
used. Here's a link:
the internal mic on the lifter has gone out, you can plug the ring
detector into the handset lifter and just stick the ring detector over
the speaker grill to pick up the ring. Plugging this into the lifter
will bypass the internal mic, this accessory would have come with your
HL10 lifter. You can also check the ring volume on the telephone, and
you can also try adjusting the ring tone on the phone (sometimes it will
pick up one ring tone better than another). Here is a link below if
you need to order a new ring detector: HL10 Nortel Adapter Kit 63014-01
Chances of both speakers going out on these is slim so I believe the problem is with the ribbon cable which supplies signals and power to the screen and speakers. Check first to make sure you have not inadvertently muted everything from the menu selection.
I've had my phone for close on 2 yrs now so I know it quite well. Simple (and obvious) way to test if the phone rings is to ring it from a land line and listen out for the ring tone. Maybe you are not clearly hearing the ring tone from all the other noise around you- try some other ring tones that have varying notes. I downloaded some of songs I like. I found that makes it easier to hear. Don't go for rap music- I found that was the most difficult to hear. I've managed to transfer an mp3 song from my computer onto my phone and use it as a ringtone.
Another way to test the speakers is to play some music through the "entertainment" menu. That way you can test to see if the volume adjustment is working well. If you can only hear the music faintly (as well as all other sounds), then there is probably something wrong with the speaker.
Yes, mine has a green light that flashes occasionally. I think that is the phone checking the signal.