Question about EA - Electronic Arts The Sims Double Deluxe for Windows

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Sims 2 won't install

I had it on my computer before. someone was playing it and turned my pc off with the disc inside. I did not find out until the next day when I turned on my pc. :( anyway long story short it hasn't worked since. I tried unistalling and reinstalling and when I try to reinstall the error messages keep popping up like so: "problem occurred wheb trying to transfer the file 'E:\Base\TSData\Res\Locale\Brazilian Portuguese\Config\globalprops.xml' from the media retry or cancel. I click retry and it will say the say thing. What do I do?

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  • myka79 Jul 01, 2009

    thanks, but that didn't work either. I neglected to say that I thought that it may be been the disk so I bought another one to see and it still didn't work.

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  • 258 Answers

The games install cd is dirty, clean it so it can install that file when you install.

clean with a soft material cloth by cleaning centre of cd inside to outside not in a circular motion but from an inside to outside straight strokes, use a little bit of water(dampen the cloth a bit)then after cleaning dry completely with a dry soft cloth to prevent scratching, happy gaming!!

Posted on Jul 01, 2009

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