Question about Microsoft Xbox 360 Console

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My xbox 360 isnt reading any disks only say open tray or play dvd

My xbox just started this about 2 weeks ago and it wasnt that bad at first but now it is horrible. i wont read my disks most the time and i am getting pretty irritated by it. and i called microsoft and they say just to bring it in but i dont wanna pay for it. is there any way i can fix it ?

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  • Master
  • 767 Answers

Yes you can D.I.Y but if its under warranty
then send it back

1 the laser needs to be replaced about 20.00-30.00 if D.I.Y.

2 the drive motor may be bad , little more work
you will need to swap the old pc board in to
the new drive , about 40.00-50.00 if you D.I.Y.

Posted on Jul 01, 2009

  • Rod Sims
    Rod Sims Sep 13, 2009

    Nice , I repair 30 to 40 units a week and offer free

    sound advice on this form , and it seems rather

    than be content and not rank you go out

    of your way to give bad feed back .?? very od



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My 360 will not read resurfaced games and many times i ctually have to hit it in order for it to open the disk tray. i was wondering if this could be caused by a faulty laser or dvd drive?


The disk tray often gets stuck with the older models of the Xbox 360. After opening the tray, lightly spray some WD-40 onto the areas where the tray moves along.
As for not reading games, it's important that you find whether the issue is the game or the Xbox. Try playing the game on another Xbox console. If it works, your DVD drive is most likely faulty.

Jun 01, 2011 | Microsoft Xbox 360 Console

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Wont read games only reads dvds


This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

May 15, 2010 | Microsoft Xbox 360 Pro System Console

1 Answer

Is not reading game disks


This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this mayhappen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

Apr 14, 2010 | Microsoft Xbox 360 Console

2 Answers

Xbox 360


Most likely your disk or dvd drive is dirty. Run the disk through a disk cleaner and run a dvd cleaning disk through your drive.

If that dos not work, try removeing disk, close drive, turn off console, unplug power supply, wait 10 or 20 seconds, then reconnect power supply and try again.

If that fails, assumeing other disks will read, your disk may have a major flaw. You can check with your local game store, they often have a machine that may restore your disk, (most places that I know of charge like 1 or 2 $).

Mar 10, 2010 | Microsoft Xbox 360 Console

1 Answer

When i try to play a game it keeps sayiny play dvd


This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this mayhappen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

Jan 15, 2010 | Microsoft Xbox 360 Console

1 Answer

Open tray error


This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1. Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser. The laser is the part that actually reads the disc. The reality is... with all the hours and hours of gameplay, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html


3. Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything, including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock. The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

Nov 11, 2009 | Microsoft Xbox 360 Console

1 Answer

Disk Drive Problems


Your old xbox is not up to date, so it is reading it wrong. Just because the older they are if not updated on live it will read games and DVDs wrong.

Aug 15, 2009 | Microsoft Xbox 360 Console

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My xbox 360s isn't working


In very rare instances I believe that the dvd drive of your xbox 360 might have been disconnected.In this case,it dispays an "open tray" message.For this you will have to open your 360 but please take it to the dealer if you are still protected by warranty.Good luck.Thanks for reading.

Jun 18, 2009 | Microsoft Xbox 360 Console

1 Answer

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I had the same problem with my 360 a couple weeks ago. My xbox was out of warranty so I opened it up and cleaned the Dvd eye with 90% alcohol. Works great!

May 08, 2008 | Microsoft Xbox 360 Console

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Try opening the disk tray with the 360 off. 05a1ed9.jpg Push a paper clip into 1 of these holes in your 360. It will pop the tray out. Grab the tray pull it out all the way. Put a game in, leave it open! Then turn your 360 on see if it boots the game.
"Your Disk tray might be going bad. It might be fixable but I will have to try it out on a bad drive which iI dont have at this time."

Oct 22, 2007 | Microsoft Xbox 360 Console

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