Question about Dirt Devil Vacuums

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I recently ( approx. 2-3 months ago ) purchased a dirt devil. Now it is not picking up properly. When I push vacuum forward it picks dirt up a little bit, when I pull it back all the dirt falls out of the bottom. I replaced the filter today and it has not solved my problem. I dont know where my warranty is. Can you please help me?

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Hi sounds like your line is stopped up somewhere , check ur suction an make sure your brushes are spinning, if they are try a wire clothes hanger to the hose at the bottom hose to dislodge anything that mite be stuck

Posted on Jul 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Brush roller won't turn


Hey, this is Jeremy with Crucial Vacuum,

There are 2 potential reasons as to why your Dirt Devil AccuCharge roller brush is not working:

1) The roller brush may be blocked by debris that was picked up by the vacuum. To remove the blockage, switch your vacuum 'OFF' and unplug before proceeding. Then, lay the vacuum down and try to remove anything that is lodged in the roller brush.

2) If the vacuum cleaner brush is not spinning the belt might be broken, stretched out too much, or might have fallen off. Check the belt and replace if needed.

You can purchase replacement parts for Dirt Devil direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/dirt-devil.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

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2 Answers

Hi, i've had my dirt devil for a couple years now and till a month ago its held up well. we have wood floors in our house and only use it on the scatter rugs but last week it stopped picking up debris. i...


Detach the hose at both ends. Drop a coin or marble down one end. If it rolls free, the hose is okay. If not, the hose is clogged. To clear it hold the wrong end of the hose to the tank and turn on. The reverse suction should clear the blockage. If not, try pushing it clear with a broom stick.
Check the power head where the hose attaches. Drop a coin down from the top. If it gets stuck, there's a blockage there. Try to clear it by pushing the handle of a wooden spoon or similar dull item down to push it clear.
Depending on the noise the vacuum is making, it's also possible some dust/debris got into the motor, causing problems.

Jan 12, 2011 | Dirt Devil Featherlite Bagless Vacuum...

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The Dirt Devil Featherlite vacuum cleaner throws up the dirt back out. Sometimes the vacuum cleaner doesn't pick up any dirt


You have a blocked vacuum hose take hose off and out side. Push the garden hose from one end to the other, this will push out the blockage

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1 Answer

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It's probably not picking up because the belt is worn and stretched. With a new belt it will pick up a lot better. Here is the belts you need:

Dirt Devil FeatherLite Belt

Apr 07, 2010 | Dirt Devil Featherlite Bagless Vacuum...

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sounds like you have picked up some thing in the inlet pipe have a good look in the pick up brushes there may be thred stuck in there on the rollers

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There is probably a second or third filter (besides the canister) that needs to be cleaned.
I doubt that it's rotating the wrong direction.

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Yep check the hose at the back as it may well be clogged. Also undo the soleplate/floorhead and have a look up the dirt channel behind the floor brush. Either that take off the main bin and check the dust channel leading down to the hose.

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