Question about Jenn-Air JED8345 Electric Cooktop
Jenn-Air JED8345 (3 cartridge cooktop unit) far right front burner does not heat but back burner works okay. The light turns on when swtich is for the far right burner is turned on but element does not work. I swtiched the right and far right cartridges and the problem is not the cartridge (the far right cartridge works fine when installed in the right slot and the right cartridge front burner does not work when installed in the far right slot).
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
The switch under that knob is bad. It's called an infinite switch. As far as the elements go, first thing to check is for proper voltage (220) to the cooktop. Let me know what you find.
Posted on Oct 19, 2007
Just had this problem today on our seven or eight year old Jenn-Air cooktop. When using the front right burner all ignitors would continue to fire until I turned off the burner. The three other burners worked correctly. After trying all the obvious soulutions w/o success I pulled off that burners control knob and the rubber seal which exposed the valve. Their was a bunch of crud in there. I put a small (one inch) paint brush in there and vigorusly loosened all the crud. I then inserted the nozzle of our central vac - which just happened to fit perfectly - and sucked all the stuff out. I repeated the proceedure a couple more times, reassembled the knob and started the burner. Worked just perfectly!!! YMMV. Good luck.
Posted on Feb 08, 2008
The cook top is attached to the wood frame by brackets, just remove the screws and the electric connection, make sure the power is off from the main box, it's a 220 volt wiring and then just lift the top off. to remove the glass, look around the edges and you should see some small screws, just remove them and the glass should lift off.
Tupper Lake NY
Posted on Jul 23, 2008
Did you spill water near/on knobs? if so leave to dry out for 24 hours. If still clicking after 24 hours one of the switches has shorted out and needs to be replaced. You can find which one with a multi meter/condinuity test. Hope this helps...Good Luck
Posted on Jun 26, 2009
parts for your cooktop are available at
have a look at the part diagrams, they may help you on taking it apart.
Posted on Jul 02, 2009
Tips for a great answer:
Jul 29, 2010 | Jenn-Air JED8230 Electric Cooktop
Mar 21, 2010 | Jenn-Air 30 in. CCE3401 Electric Cooktop
Sep 25, 2009 | Jenn-Air 35 in. JEC9536 Electric Cooktop
Aug 18, 2009 | Jenn-Air Cooktops
May 30, 2009 | Jenn-Air JEC9530 Electric Cooktop
Feb 17, 2009 | Jenn-Air JED8430 Electric Cooktop
Feb 22, 2008 | Jenn-Air JED8230 Electric Cooktop
Oct 19, 2007 | Jenn-Air JED8430 Electric Cooktop
Dec 02, 2017 | Cooktops
301 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: