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Whirlpool top freezer mod#et1ftkxkq00 which when frezer gose into evaporation mode water drips threw square insets into refrig. compartment,a friend has same problem.What do i do to correct this? I was told to defrost entirely to melt ice blockage to drain to bottom tray.

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  • Tony Houde
    Tony Houde May 11, 2010

    you look in the freezer what do you see when you look at the freezer floor??

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  • Master
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HI, Unplug the refrigerator. First thing you do is remove the floor panel of the freezer. Do you see ice?
If there is ice, remove the rear wall of the freezer as well and start removing the ice. There will be down inside the drain hole also. A hair dryer works great for this project.
Please do not use sharp object/tools.
Now that you have the ice out of the drain, There is an after market drain transfer heat strip kit you need to buy and add. Part# 819043

I hope this helps you. Please let me know if I can assist you further.

Vic

Posted on Jul 01, 2009

  • 1 more comment 
  • hzglauren Feb 17, 2011

    I have the same problem. When I looked up that part number on the Whirlpool website, I couldn't find the part. Does it still exist?

  • patman2 Mar 18, 2011

    I had this problem also. See my post:http://forum.appliancepartspros.com/refr...

  • patman2 Mar 18, 2011

    Why does this happen in the first place? My previous Whirlpool top-mount ran for 30 years without its drain hole ever getting blocked or its tube freezing. Whirlpool claims no knowledge of people having this problem but there are numerous similar posts on the web.

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