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Norine Baird Posted on Aug 18, 2014

Cassette door will not close

DCR-HC38

5 Related Answers

aneesh ch

Aneesh ch

  • 73 Answers
  • Posted on Jul 09, 2009

SOURCE: I have a dcr-hc38 that shows C:32:11 error and

eject mechanisum connect by a stip that one break u cant ching that strip u must u chaing mechanisum

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Anonymous

  • 80 Answers
  • Posted on Aug 08, 2009

SOURCE: When I insert the cassette into the camera it won't close.

Try the following link to troubleshoot this issue:
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C190805

Anonymous

  • 1 Answer
  • Posted on Sep 08, 2009

SOURCE: Sony DCR-HC38 error C:31:22 re-insert tape.

Sony is a ******* piece of **** corporation that has foisted their name on professionals and consumers as being the epitome of high technology for all forms of media.  They are, in fact, scam artists that have perfected the art of programmed obsolescence and early life failures for their equipment.  Because I have been a professional video/audio engineer for 30 years, I have been forced to own and use more Sony gear than I am comfortable admitting to.  There is NO answer to your dilemma because it is a defect programmed into the circuitry of Sony DV-Cams that will ultimately force you to take the machine in for repairs...again and again and again and again....

Do your self a huge favor and smash that piece of **** with a sledge hammer right now.  Then, go out and buy a Canon.  Great products and great tech support.  Sorry I couldn't solve your problem for you.  But, I am an engineer and I can't even solve this one myself.

Mitesh Kr Anand

  • 497 Answers
  • Posted on Oct 01, 2009

SOURCE: DCR-HC38 computer not recognizing camera

Option 1:

If you want to use the USB cable to connect the Camcarder to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. (An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Camcorder to the Computer.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893


NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

Option 2:

(Applicable for Windows XP Operating System only):

If you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this Link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820

If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.


Good Luck!!!!!!!!!!!!

Anonymous

  • 6 Answers
  • Posted on Mar 16, 2010

SOURCE: Can not copy MiniDv to Mac 10.6.2

usb is not compatible with mac os. so, use a firewire/i.link cable to transfer the videos to the mac computer

Testimonial: "jvmathu I really appreciate your help! I am going to find the cables and try to copy the video. was very helpful to find answer for this task. "

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Related Questions:

0helpful
1answer

Sonycam video cassette door will not close...how do I get it to close?

Tape mechanism problems can be quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

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I can not get the cassette compartment door to close.


Tape mechanism problems can be quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

0helpful
1answer

Sony dcr-hc38. inserted tape. hear beeps. screen states to "reinsert the cassette". it continues and wont play or record --Solution #1- change the mechnical assembley of casete ...Can you explain how to do...

try it without inserting cassette if it closes correctly and doesnt load with cassette then 99% problem is with drum motor.look out for drum motor connector remove it clean it with pencil eraser and try again if it works, fine or just replace drum motor
0helpful
1answer

I have this same prob about dcr hc38 getting mssg c:32:11 does anyboby know what exactly does it mean thx

This error code is the system control microprocessor reporting that it has been unable to complete the cassette unloading process before timing out.
This condition can be caused by a mistimed mechanism due to mechanical shock or excessive force( eg. trying to force the cassette door open). It may also be caused by tight or faulty cassette tape loaded in mechanism.
0helpful
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DCR-HC38

Fail safe the drum may not be spinning free.
0helpful
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I have a dcr-hc38 that shows C:32:11 error and will not close?

eject mechanisum connect by a stip that one break u cant ching that strip u must u chaing mechanisum
5helpful
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Cassette doesn't load and move down into machine

I had the same problem. With the camera on, keep taking the battery off and putting it back on. Start to close the door and then open it. Eventually you should hear it try to move. Keep doing it and it should move down all the way.
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No video play back

Hello,
Video head of your camera got dirty/ clogged. use good quality video head cleaning cassette to clean it ;)
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DCR-HC42

  1. I'm having the exact same problem. It wont accept the cassette...only half way then errors. It will close fully without a cassette as well. hmmmmm
Comment by Guest, posted on Apr 02, 2008 Load cassette, turn it on, then message says re-load cassette. Door to cassette compartment only works half way. After fiddling with power, can get the cassette door to open and close all the way, but not with cassette. Tried several brands of cassettes, no joy.
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