Question about Dell A940 All-In-One InkJet Printer

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Dell AIO 940 printer refilled cartridge

I had my black cartridge refilled, but my computer keeps telling me that it is empty and the warning light is on the printer. How do I correct this?

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Re: Dell AIO 940 printer refilled cartridge

  1. Make sure the printer is turned on.
  2. Lift the printer's front cover.
note.gif NOTE: The ink cartridge should be in the up/loading position unless the printer is busy.
  1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.
  2. Remove the cartridges.
  3. Check and make sure that all of the protective tape has been removed from the contacts on the ink cartridge.
  4. Replace the cartridges.
  5. Snap the lids closed.
  6. Close the printer's front cover.
  7. When prompted on the printer's LCD to choose New or Old, choose Old.
  8. Press the Select button.
This was from Dell's website

Posted on Nov 13, 2007

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