Question about Philips GoGear SA178 MP3 Player

1 Answer

GoGear SA178 MP3 Player

Player gives a STMP3500 but does not load. Appears driver is missing.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: GoGear SA178 MP3 Player

Try installing the version of the software on the Philips website (more up to date).

If that fails:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Asking for STMP3500

OK, I can only help with download link to download the software but you will do the installation. This is it:
Also, its a zip file but you'll unzip it then install. Hope that puts a smile on your face.

Feb 06, 2010 | Philips GoGear SA178 MP3 Player

2 Answers

I want to download philips gogear software for pc

Welcome To Fixya DIY Community^^
Its my pleasure to help You solving this Problem.

Its obvious that after the installation of a new Windows XP version in your computer, The GoGear Won't operate as usual Because it's missing drivers and the Music downloading utility in the computer Interface.
  • Now you should install the Drivers To Solve this Problem.
You can Download Drivers and utilities from the link below:
Aditional Support:

--ask me if you need any further info. i am always available.^^

*do not use te software upgrade utility, install only the necessary drivers for your MP3 Player.
the upgrade utility is useful when the firmware of Your MP3 player is corrupted or defective.

Jul 12, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

I have got philips sa 1355/91 mp3 player 1 gb


You don need a drivers for it .. Xp will be having inbuilt drivers for it.. Jus connect it and load the songs.. thanks!!

Feb 23, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

It's about the Philips GoGear SA178 MP3

if you have the recording option on it yes but don't worry to format it

Dec 04, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Creative zen creative sen STMP3500 driver

Hello - it is on the Creative Zen website.

Jul 06, 2008 | Philips GoGear SA178 MP3 Player

4 Answers

STMP3500 driver for PhilipsGogear 1 gb

The rechargable battery is dead, and unless you can replace it, you have a useless paperweight. Generally, when the battery is fully discharged it comes up with the missing STM3500 message. When it recharges in the usb port, the message will go away after uninstalling the MP3 player. When it won't recharge, it is gone without a new battery.

Dec 04, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

Philips SA178 MP3 Player

Here's the url for the Philips website, user manual for the MP£ player. You'll need Abobe Acrobat to view it. Power on: Press and hold >|| key (where the > is a tfilled in triangle facing to the right) until the PHILIPS splash screen appears.

Jul 10, 2007 | Philips GoGear SA178 MP3 Player

Not finding what you are looking for?
Philips GoGear SA178 MP3 Player Logo

209 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips MP3 & Digital Media Players Experts

 Mike M
Mike M

Level 3 Expert

3320 Answers


Level 2 Expert

48 Answers

Pieter Vleeshouwers
Pieter Vleeshouwers

Level 3 Expert

1314 Answers

Are you a Philips MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides