Question about Samsung HC-P4363W 43 in. TV/DVD Combo

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Color problem/ convergence menu help

I have a projection T.V.,samsung-HC-P4363W, and I also have the problem of colors being all over the place, I was looking at some of the solutions and Im wondering how you access the customer convergence menu. I looked in my menu and the only thing i found was autofocus which doesnt fix the problem. If i have to replace the convergence ics where good i get them from? Thanks for any help!!

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Re: color problem/ convergence menu help

Sony Convergence

Posted on Jan 25, 2008

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HCP4363W - No color from AV1, AV2 or ANT inputs

You might have a problem with the intenal board or the AV connection onto the board. Have a TV repair center check the board and the connection.

Apr 27, 2012 | Samsung HC-P4363W 43 in. TV/DVD Combo

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Problem with the Samsung HC-P4363W 43 in. TV/DVD Combo TV shows partialy double vision in blue color.

The tv have a problems,known as a convergence problems,it is dead.Tv have colors lines R,G,B mis alignments,have colors shadow pictures or 3D picture look alike?Yes.The tv convergence board it is dead.The tv convergence board must require replacing 2 STK convergence ICS and some or all of it resistors too.Fixed the tv convergence board to solved the tv convergence picture problems.The tvs shops will cost u like $300-350 for parts and labors.

May 25, 2011 | Samsung HC-P4363W 43 in. TV/DVD Combo

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All lines of convergence is wrong who I can restart adjusments?

Projection TV sets have two very common problems. One is convergence ( 3D/Warped video) the other is CRT fluid ( Dull Video). Here are more details and solutions for both. Repair kits with instructions are also avail from

Common Problem #1) Convergence has gone out

Projection TV sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the video to look normal. When its out of alignment the video will look 3D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the TV menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

This is a very common failure on these projection sets and a fairly simple DIY fix. All projection sets including Samsung, RCA, Sony, Philip Magnavox, Panasonic, Pioneer, Akai, GE, JVC, Toshiba, and others at some point will have the same problem.

Common Symptoms include....

  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
  • TV shuts off after powering on. Power light will blink. TV may also make a chirping noise.
Here are some pics of convergence problems.


69189a5.pngSOLUTION #1

For more more examples and find a fix using this link on Fixya

Common Problem #2) CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

Picture of a set that needs the fluid changed.

TV set after fluid change



You can see some more examples and find a fix using this link on Fixya

Apr 04, 2011 | Samsung HC-P4363W 43 in. TV/DVD Combo

1 Answer

ISamsung TV model # HC-P4363W

Check the tv out?If the tv have picture,colors R,G,B misalignment,picture have colors shadows,look like 3D pictures.The tv problems is it have a convergence problems.Very common on a DLP tvs.Very much repairables.The tv convergence board the 2 STK convergence ICS and some or all it resistors are dead.These parts,must replaced to solved convergence problems.The shop will cost u $300-350 for parts and labors.

Jul 17, 2010 | Samsung HC-P4363W 43 in. TV/DVD Combo

1 Answer

Tv shows double vision in blue color. how to fix this problem?

This is a problem with your convergence settings found under your tv's menu. its very easily fixed, you just need to open the setting for convergence and use the arrows on your remote to adjust. inproper convergence can cause either a red or blue haze around almost any object displayed on the tv screen

Apr 14, 2010 | Samsung HC-P4363W 43 in. TV/DVD Combo

1 Answer

After moving tiv up some stairs the picture became double in one corner and three color strips overlapped each other. Anything on that side of the screen shows double with three strips of color, green, red...

Ur tv convergence is dead.Must know how to solders?Buy a convergence kit at Tv Repair, to replaced the convergence ICS and all it resistors.The shop will cost u $300 parts and labors.

Nov 30, 2009 | Samsung HC-P4363W 43 in. TV/DVD Combo

1 Answer

Colors are horribly misaligned... Do not have manual convergence...

Have you entered "Mute-> 1 -> 8 -> 3" to get to the remote convergence menu? There you can manipulate each color, null convergence, load last saved and make corrections. From this menu you should be able to determine if one or more convergence failures have occured.

Dec 01, 2007 | Samsung HC-P4363W 43 in. TV/DVD Combo

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Color is off the image

sounds like convergence problems solder bad connections k

Oct 30, 2007 | Samsung HC-P4363W 43 in. TV/DVD Combo

1 Answer


You have a failure in the convergence circuit. To confirm this, go the customer convergence menu where it allows you to move red and blue crosshairs to align the colors. If the crosshairs fail to move then you probably have bad convergence IC's and/or some open resistors next to them. You can identify the convergence IC's as two large black chips mounted on a heat sink with screws. There will be an STK number on them, probably STK392-120 I think on that model (though not sure without the manual in hand). They will both need replacing with the same STK number as the one written on it. You need to check for open resistors too. They will be lined up infront of the IC's in a row and all should be < 5 ohm in value. You need to unplug all three CRT yokes from the convergence PCB when you measure these as you will read the resistance of the yoke and fail to detect an open resistor otherwise. If any need replaced they must be replaced with exactly the same value - they are critical.

Aug 16, 2006 | Samsung HC-P4363W 43 in. TV/DVD Combo

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