Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Changed ink cartridge now it won't work

I've never had a problem with my fax/scanner until recently when I changed the color ink cartridge. When I put the new cartridge in, I now get a "remove and check color cartridge' message. I have tried everything. It is in correctly but I still get this message. Now, I can't use the darn thing. (Eventhough there is black ink)

What do I do?

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Try removing the black and see if the error is still there. If it goes away the black is bad, if it stays you got a defective new color cartridge.

Posted on Jul 01, 2009

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1 Answer

How to install new ink cartridges and how to take out old ink cartridges


If you have some cartridges that aren't empty, first make sure that the printer is on. Then press the Menu button and navigate to the Maintenance menu then select Ink Cartridge Replacement. Press OK. Make sure that the document cover is closed then lift the entire scanner unit (grip it on the sides). If the cartridge carrier moves, wait for it to stop.

Then squeeze the tab at the back of a specific cartridge and pull it straight up. (Have one finger on the tab and another finger or thumb pinching the opposite side of the top of the cartridge.) Prepare your new color cartridge by shaking it 4-5 times then open the bag. Remove the yellow tape from the cartridge without touching any other parts of the cartridge. Then insert the cartridge into that slot and press down until it clicks. Repeat this for the rest of the ink cartridges.

Finally, lower the scanner unit and press OK on the keypad to exit the maintenance mode. Wait for the printer to do its ink system test routine. Cancel any print or scan jobs that were in progress before you changed the ink.

I hope this helps. Pictures to go with the above description are in the user's guide starting on Page 177. It's available here: https://files.support.epson.com/pdf/wf2520/wf2520ug.pdf .

Cindy Wells

Feb 15, 2015 | Epson WorkForce WF-2530 All-in-One...

1 Answer

Fresh ink cartridges won't print at all.


First visit our Epson support page to ensure you covered : http://inkjet411.com/?page_id=1939

Since the Epson PRINTHEAD is not removable, then it is suggested you take a damp cloth and repeatedly blot/saturate the respective color ink port with water (distilled water is recommended):

1. Remove suspect ink cartridge (or cartridges).
2. Place a paper towel under the PRINTHEAD assembly.
3. You'll see a round mesh ink port where ink flows into the PRINTHEAD.
4. Thoroughly dampen the ink port with 0.5 to 1 teaspoon of distilled water (use an eye-dropper or similar, pour or drip directly into ink port).
5. Reinstall ink cartridge(s).
6. Activate the 'Clean Printhead' routine once or twice to see if the respective color(s) have recovered.

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

Jun 12, 2013 | Epson Artisan 837

1 Answer

My hp photosmart 5514 won't print. I put in new ink-black and color- and it goes through the motions, but the page is empty


I just had this exact problem on my HP 5514. Black won't print after running out of black ink. New cartridge no good.
I tried everything-no good. I suspected the pinholes in the printhead were clogged with dried ink because I didn't change cartridge in time.
The fix that worked perfectly was when I hacksaw top off old black cartridge & removed all foam wicks so now I had a funnel(can see clear thru). I installed the cartridge & filled it with alcohol, printed page & did head clean; then printed few more pages. Problem cleared almost immediately. I then soaked up extra alcohol inside cartridge with paper towel. Removed modified cartridge & installed good one. I guess this could be done for colors as well. I don't know if this is a proper procedure, but it sure worked well for me.

Oct 05, 2012 | HP Photosmart 5514 e-All-in-One -...

1 Answer

Printer says cant print until cyan ink is replaced. Have replaced it with 2 different cartridges, but still wont print


You won't be able to print if one of the cartridges is out of ink. The printer will prime every once in a while thus the need for all cartridges to have sufficient ink levels to prevent damaging the printhead.

May 29, 2012 | Lexmark Interpret S405 - multifunction ...

1 Answer

Changing the black cartridge also require change of color


The printer is very good.I ve been using it for approx 1 year now.The printer works on a combination of both black as well as colour ink cartridges.If any of the cartridge is empty,printer will not print.Kindly call Kodak with your problems at 1800 421 6699 and they will take care of the issue for you.

Oct 04, 2009 | Kodak ESP 5 Printer

1 Answer

I don't know how to change the ink bought this printer from a guy at work no manual


Lift the scanner cover from the right-hand side of the MFC until
it locks securely into the open position.

If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Black and Cover is Open.

Pull the ink cartridge hook toward you and remove the ink
cartridge for the color shown on the LCD.

Open the new ink cartridge bag for the color shown on the LCD,
and then take out the ink cartridge.

Remove the cartridge covers.

Each color has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.

Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.

If you replaced an ink cartridge while Near Empty was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the
ink cartridge you installed is not a brand new one, please be
sure to select 2.

If you wait until Ink Empty message is displayed on the LCD,
the MFC will automatically reset the ink dot counter.

If the Install message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.

Hope that helps you!

Aug 12, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Operating problem as described below


unplug mfc from power outlet. take all carts out and leave scanner open. wait a minute. replug to power. wait until machine demands carts. insert one after another and ANSWER display! Close cover.

NEVER change cart until mfc stopps printing (near empty is a reminder to buy new ones :-))

Jun 18, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Ink cartridge problem


Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Mar 18, 2008 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Fax does not want to print


No the machine uses some of the colour ink when printing faxes, mostly cyan.

Apr 23, 2007 | Brother IntelliFAX 1940CN Plain Paper...

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