Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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I have the 250GB and it stopped opening. At first it frezes my computer, but now when i plug it in, and go to my computers...it shows as localdisk, but doesn't show anything else about the drive, like the free and used space. And you can't open it either. I've tried all 3 ports on my laptop and tried different computes too. And have also tried a different cable from the new one i bought. Please help me if u can, i have alot of data on this drive and can't imagine not retrieving them.

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Here are some sites you can look at to see if they can help you.


USB Help sites:
http://www.usbman.com/WinME%20USB%20Guide.htm

General USB troubleshooting in Windows XP
http://support.microsoft.com/kb/310575

Troubleshooting for USB drives
http://www.uwe-sieber.de/usbtrouble_e.html

Posted on Jul 01, 2009

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Posted on Jan 02, 2017

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