Fabric softner is filled with water - Whirlpool Duet GHW9150P Front Load Washer

SOURCE: Water in bleach/fabric softne compartment

Purchased the duet washer and dryer sept 2004..have had the same problem with water staying in the compartments. while under warranty had to place 2 service calls..the last tech order a new bleach compartment...that helped for a few months, but back to the same problem with having to pull entire container out and empty..i do remember the tech saying that whirlpool duet was first introduced in germany...then the united states...they have had the same problem...and that whirlpool is awhere of it, but nothing can be done about...except keep emptying compartment when it fills with water...our neighbor bought a duet washer last fall...no problems like we are having..whirlpool must of solved that issue with the newer versions.... paying $1000.00 for a washer and having to empty the compartment everytime doesn't make sense to me.

SOURCE: whirlpool duet fabric softner problem

According to the whirlpool FAQ's page, that is normal. They stated that at the end of the cycle, fresh water is used to clean the detergent holders. Not sure that I believe them though.

SOURCE: Fabric Sofner won't dispense

hi there remove the soap drawer then remove the cover over the softener compartment you will more than likely find a blockage in the cover siphon or the down tube on the drawer

SOURCE: water collecting in the fabric softner dispencer

you need to take out dispenser draw and clean out under tap
the softner dispenser syphons out and if channels are gluged up the dispenser will not empty

SOURCE: tray that holds fabric softner does not drain

I have had three sepaerate service calls and one independant analysis about this problem. For the whirlpool duet washer - this is a design flaw - nothing else - please notice that when you take the detergent tray completely out (and turn it upside down) a piece of plastic falls out but even if you put it back correctly the water only flows out into the washer - either washing everything away or leaving it behind - I have been told there is no fix.