Question about Microsoft Windows XP Home Edition

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My taskbar it coul not be seen and the Start service doesn't work

My windows has a malware that distroyed partaially!The Start doesn't work. My Windows XP Home edition was updated, to Build 2600.xpsp_sp3_gdr.090206-1234 (Service Pack 3).Now I erased some programs with malware or spy (!) and now I can open or close the Program. I haven.t anymore my Internet installed (Klicknet by romtelecom)with Modem Thompson speedtouch 330. Before it worked very well, until some spy enter in my computer (some APP Hungarische). What to do. The repair system doesn't work (with the CD and R taste) and also the Recovery Console. Thank you if you should help me and tell me how to do to restore my computer. I think that I erased something together with the malware.

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Just install tune up utilities and select option solve problems... nothing more... use quick heal antivirus 2009. and try it' anti malware

Posted on Jul 03, 2009

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Did you do a System Restore? You can do it easily by going to safe mode. First do that. Restore the PC to an earlier day.
Download one of these and scan your machine.
Bitdefender OL Scanner
Kaspersky OL Scanner.
These are currently the best AV suites.
Or you can get a free trial and scan the machine.
Do a Disk Cleanup also.
These are the keys of the registry which caused the thing.
The problem of your system is related to Windows Explorer.
Are you able to get the task manager?
Can u see hidden System Files and folders?
(By going to My Computer and tools->folder options->View->Hidden Protected OS files(recommended)->Remove the tick->Apply->OK), such as System Volume folder in the root drive?
If you can't, still the virus is there.
You can connect us for further details and support.
Please rate the answer if it helps you to sole your problem.
Its a pleasure to help you.
Good Luck.

Posted on Jul 01, 2009

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Hi speracoldea,

Sorry to hear about that. You could perhaps fix it using Spybot S&D (from and poking around in the registry to restore your lost functionality, but in my long experience of doing this you will be FAR better off biting the bullet, splashing out on a new hard drive, putting a fresh copy of Windows on, then installing your old drive as a secondary disk and pulling off any data you want to preserve. Then you can format the old disk and use it for additional storage, scratch disk, whatever. Your computer will be rejuvenated - it's amazing what a performance gain a new drive will give you.

This is probably not the advice you wanted to hear, but trust me, you'll save yourself an enormous amount of time and trouble if you take it.

Good luck,

Posted on Jul 01, 2009

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Windows xp desktop and taskbar are being covered by a white screen

Sorry to hear you're having issues with your computer :(

If you truly suspect it to be malware, follow these steps in order to reboot your computer in safe-mode so that you may be able to run your anti-virus scans without being restricted from doing so by the malware.

Like I said, just follow these steps and see if this doesn't help solve the problem. If it doesn't, please comment on my answer and I'll be happy to give you alternate solutions. Best of luck to you!

Dec 08, 2013 | Microsoft Windows XP Home Edition


Make your system run faster-3

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SolutionsAs mentioned on the previous page, the measures to take are covered in great detail on pages elsewhere on this site. How to use the Windows System Configuration Utility (Msconfig) and the Services Console to control both programs and services is discussed. There is also some excellent freeware to help manage what runs in the background and one program, WinPatrol, is evaluated here. Below is a table showing examples of some services that might be unnecessary. Others are given in the references above. Some Candidates for Unnecessary Services Computer Browser Keeps track of the other computers on your network Error Reporting Service Reports failures of applications directly to Microsoft Fast User Switching To switch to other users on the same system without logging off Indexing Service Creates a searchable database of hard drive Messenger To send text popup messages to computers on the network Remote Registry For remote connection to the Registry Terminal Services Allows users to connect to the computer with remote desktop Wireless Zero Configuration Configures wireless 802.11 devices Configure Windows XPSome basic tweaks that help performance are discussed on another page in a previous article. Many tweaks are given in the references listed there and in the previous page. Some examples are:
Use Windows more efficientlySome basic ways to make using Windows more effective and more suited to personal needs are discussed in a series of pages on "Windows Your Way".

on Mar 11, 2010 | Computers & Internet

1 Answer

Windows start bar has completely gone


You cannot see the taskbar (which contains the "Start" button) anywhere on your desktop.


  1. The taskbar may be hiding at the bottom of the screen after being accidentally resized.

  2. If the presentation display was changed, the taskbar may have moved off of the visible screen (Windows 7 and Vista only).

  3. The taskbar may be set to "Auto-hide" (Windows XP with Service Pack 2 only).


  1. Put the mouse pointer on the bottom border of your screen.

    • If the pointer turns into a double-arrow doublearrow.gif, click and drag upwards.
    • If your taskbar isn't hiding at the bottom of the screen, try moving the mouse to the right, left, and top edges, looking for the double-arrow.

  2. Press the Windows logo key and the P key on your keyboard to bring up the presentation display mode options.

    • Make sure "Computer Only" is selected.
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  3. Press the Windows key on the keyboard to bring up the Start Menu

    • Right-Click on the taskbar and select Properties.
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Hi! I have think point virus since 2 days ago and I did all what you have said(Malwarebytes? Anti-Malware, ad.aware) but after that my internet it´s not working, I did in safe mode with networking,...

After the ThinkPoint screen loads push the command CTRL+ALT+DELETE quickly. This will bring you to task manager. Open the tab called Processes, find the process hotfix.exe and end it. The rogue program should be gone now. Next, you need to bring your Desktop and taskbar back. While in task manager go to File and select "Run new task". Type explorer.exe in the open box. This will bring back Windows explorer. More detailed instructions are given below. At this point you should be able to download anti-malware software which will remove ThinkPoint.

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Sep 20, 2009 | Microsoft Windows Vista Home Premium with...

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I have Windows XP professional and recently when I start my computer, there isn't any taskbar. I then do a restart and it may appear. The taskbar can also disappear after I've been online for awhile. Then...

Hi there.
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Good luck and thanks for using FixYa!!

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The problem might be something different. I  have seen this quite a few times. It has to deal mostly with malware. Download, install and scan with a good malware remover like malwarebytes' free anti-malware ( )

Super Anitspyware is another good one I have seen butcould get heavy on resources.


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