How do you connect Qbot to a Pfaff 18/8. The instructions for setting up the inspira quilt frame, Pfaff 18/8 and qbot are very poor. The frame dvd didn't work and directions are not precise. The Qbot...
Don't put the blame on the equipment and instruction manuals. Put the blame on the dealer that sold you the equipment. That is who should be ultimately responsible to you to make sure that everything is working together properly.
Most reputable dealers will have some type of support for you if you are having a problem using products that they sold you.
Now, in your dealer's defense, if you refused to include set up and support in your purchase in order to negotiate a lower price, or, you purchased from multiple dealers or (heaven forbid) online, you are now on your own unless you can get a knowledgeable person to adopt you.
Many dealers are willing to forgive your transgressions of getting the best price if you will purchase a set up package even if you purchased elsewhere. Remember, we make a living selling machines and keeping our clients happy. If a shopper purchases anywhere the product is cheaper and then we spend our time offering free service, we go broke and our loyal clients are left out.
Remember two things:
1. Build a relationship with a reputable dealer and they will take care of you.
2. Shop for that reputable dealer first, shop for a make and model second. If you don't have a reputable dealer, the brand name means nothing.
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