Question about HP LaserJet M1522nf Multifunction Printer (CC372A)
I was having the same problem with the printer 'locking up' and not responding after it has been on for a while. I use it strictly through Ethernet port (don't even have USB hooked up).
Then all of a sudden I turned it on today an I get this Scanner Error 5. I've used the scanner / copier maybe 5 times the whole time we've owned this printer (6 months). There's not enough dust on or near this printer to feed even a single dust mite. So don't bother suggesting to 'clean the glass' --- it's crystal clear.
Right click on the Windows Icon in the bottom left hand corner of your computer (same as the start button for other features with a left click)
Click on Explore
Find and click on Program files
Find and click on HP folder or Hewlett Packard Folder
Find and Click on Digital Imaging Folder
Double Click on BIN folder
Find the following file: hpqscnvw
Double click on that file (hpqscnvw)
Your HP scanning feature should open
I am thinking I may just create a shortcut of this and launch from that instead of HP solutions center if HP cannot fix this issue.
Let me know if this works for you.
if yes rate me
Posted on Jul 01, 2009
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Posted on Jan 02, 2017
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