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CL7000 copier/printer problem


I am getting a message on the display screen 'Following output tray is full-remove paper.' I do not see any paper. What could this be referring to?

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Re: CL7000 copier/printer problem

Hi im jules_09,there must be a small piece of paper stocked at the output tray.see if you can open the front door then full out the fusing unit somtimes paper is stocked in it.then while the fuser or fusing unit is out check the output tray if there is a the fuser unit check the hotroller or upper roller its a black metal roller that heats up

Posted on Nov 11, 2007

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Standard bin full


This error is cause by either having your output paper bin full of paper or the flag sensor out of alignment where the paper comes out of the top. Look at the top f the printer where the paper comes out and you should see a black plastic sensor flag, it should move freely. If it is stuck remove the top cover above it and try to free it so it can move. Below is a picture of the printer with the output sensor flag circled.


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I receive the following message on the PC display: "Document printing cannot be executed because the paper output tray is closed. Open the paper output tray. Printing will restart". I want to mention

The blinking is just an attention light so there's nothing to worry about that. Try adjusting your paper tray to the paper size you are about to use. Or try checking the duplexer panif its positioned properly. Hope this helps.

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Lanier 5622 says following output tray is full please remove paper. However it can be empty, half full, or completely full of paper and this error will not go away. Just replaced the photo conductor...

Why did you change the fotoconductor Unit???? This part of the machine is to create the image.
Your problem is in the tray. Meaby a broken switch. Take out the all tray and look inside to see if there is same obstruction.
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Dont waste more money if you dont know what your doing. This is the best advise i can give you.

See you!

Aug 31, 2011 | Lanier 1205 Copier

1 Answer

The display says following output tray is full.

Look at the area where the paper just exits from the machine. You should see a small black plastic arm. Make sure it has not become stuck in the up position or knocked out of place. This arm is what tells the machine that the area is full of paper. Also your machine is the same as Ricoh 1022, Savin 2522 in case you need to do more research.

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Ricoh AP3800C "Output tray full"

Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.

Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.


Feb 27, 2009 | Ricoh Aficio AP3800C Laser Printer

1 Answer


If you look at the paper exit you will see 4 white exit wheels
in the middle of the 2 center ones you will see that there is a black
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When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.

That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.

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Hi, there must be an actuator of the output tray sensor.It is placed above paper tray, just in place when paper exit from machine.Try to clean sensor,or to place actuator in proper place-pull it down.Also,maybe is actuator broken.

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