Question about GE Nautilus 24" Built-in Dishwasher

1 Answer

Washer was midway through a normal cycle when it made several popping noises, stopped running then smoke came out from the door. Now it will not run at all? Ideas?

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  • robbie_gray Jul 02, 2009

    Thanks for your input. The model # is GSD3610F00AA.

  • robbie_gray Jul 03, 2009

    This problem is part of a recall that GE issued on 16 May 2007.

    http://www.geappliances.com/products/rec...

    Over several years, normal use of liquid rinse aid in some models
    results in a concentration of rinse aid on the wires inside the
    dishwasher door. In the affected models, the rinse aid can degrade the
    insulation on the wiring inside the door, which can cause an electrical
    short, overheating or fire if the wire comes in contact with the metal
    door. You should stop using these dishwashers immediately until you
    obtain more information.
    If you have never used liquid rinse aid, and are the
    original owner of the dishwasher, you will not have this potential
    problem. To prevent the use of liquid rinse aid in the future, GE
    recommends attaching the rinse aid dispenser cap offered through the recall.

    If
    you do use liquid rinse aid or if you are uncertain if liquid rinse aid
    was used in the dishwasher because you are not the original owner,
    repair of the dishwasher is required.

    If you wish to replace
    your dishwasher with a new model, GE and Kenmore are offering rebates.
    You can use the rebate of $150 for a GE® or Kenmore® dishwasher, or
    $300 for the purchase of a new GE Profile™ or GE Monogram® dishwasher
    depending on the brand of your recalled dishwasher. Kenmore cannot be
    replaced with GE or vice versa. You will need to mail in the rebate
    form along with the model tag off your current dishwasher and the
    receipt showing the purchase of the new dishwasher prior to receiving
    the rebate.

    GE has received 135 reports of overheated wiring
    and 56 reports of property damage, including 12 reports of fires that
    escaped the dishwasher. Fire damage was limited to the dishwasher or
    the adjacent area. No injuries have been reported.

    If you
    have one of the recalled dishwashers and want more information, or wish
    to arrange a free service call, please call the Recall Hotline.


    Recall Hotline

    1-877-607-6395

    Monday through Friday, 8 a.m. - 8 p.m. ET.

    Saturday, 9 a.m. - 3 p.m. ET.

    Before calling, have the model and serial number on hand.



    This
    recall is being conducted in cooperation with the U.S. Consumer Product
    Safety Commission, who will also monitor the effectiveness of the
    recall program.








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  • 232 Answers

Unplug it or turn off breaker now!!! check the the element for rough spots could have burned up a model # would also be healpful

Posted on Jul 01, 2009

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