Question about GE Nautilus 24" Built-in Dishwasher

1 Answer

Washer was midway through a normal cycle when it made several popping noises, stopped running then smoke came out from the door. Now it will not run at all? Ideas?

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  • robbie_gray Jul 02, 2009

    Thanks for your input. The model # is GSD3610F00AA.

  • robbie_gray Jul 03, 2009

    This problem is part of a recall that GE issued on 16 May 2007.

    Over several years, normal use of liquid rinse aid in some models
    results in a concentration of rinse aid on the wires inside the
    dishwasher door. In the affected models, the rinse aid can degrade the
    insulation on the wiring inside the door, which can cause an electrical
    short, overheating or fire if the wire comes in contact with the metal
    door. You should stop using these dishwashers immediately until you
    obtain more information.
    If you have never used liquid rinse aid, and are the
    original owner of the dishwasher, you will not have this potential
    problem. To prevent the use of liquid rinse aid in the future, GE
    recommends attaching the rinse aid dispenser cap offered through the recall.

    you do use liquid rinse aid or if you are uncertain if liquid rinse aid
    was used in the dishwasher because you are not the original owner,
    repair of the dishwasher is required.

    If you wish to replace
    your dishwasher with a new model, GE and Kenmore are offering rebates.
    You can use the rebate of $150 for a GE® or Kenmore® dishwasher, or
    $300 for the purchase of a new GE Profile™ or GE Monogram® dishwasher
    depending on the brand of your recalled dishwasher. Kenmore cannot be
    replaced with GE or vice versa. You will need to mail in the rebate
    form along with the model tag off your current dishwasher and the
    receipt showing the purchase of the new dishwasher prior to receiving
    the rebate.

    GE has received 135 reports of overheated wiring
    and 56 reports of property damage, including 12 reports of fires that
    escaped the dishwasher. Fire damage was limited to the dishwasher or
    the adjacent area. No injuries have been reported.

    If you
    have one of the recalled dishwashers and want more information, or wish
    to arrange a free service call, please call the Recall Hotline.

    Recall Hotline


    Monday through Friday, 8 a.m. - 8 p.m. ET.

    Saturday, 9 a.m. - 3 p.m. ET.

    Before calling, have the model and serial number on hand.

    recall is being conducted in cooperation with the U.S. Consumer Product
    Safety Commission, who will also monitor the effectiveness of the
    recall program.



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  • 232 Answers

Unplug it or turn off breaker now!!! check the the element for rough spots could have burned up a model # would also be healpful

Posted on Jul 01, 2009


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Good Morning Friend,

I understand that you have to open and close the door numerous times, on your Frigidaire washer, to get it to start. I also see that it is making a big noise before running the cycle. I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Restore power and start any cycle. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your washer status has changed successfully. If further troubleshooting is needed, please leave me the model number of your washer. Typically, this number can be found on the back of the door or possibly around the edges where the door meets your appliance. Hope this is helpful.

-Best Regards-

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1 Answer

Clean light flashes 7 times

try doing button setting change from "Hi-Temp Wash - Normal - Hi-Temp Wash - Normal" sequence of button selections. This must occur within 6 seconds and initiates an internal diagnosis of the machine.
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During the process several LED's light up and several funtions start and stop.
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1 Answer

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I don't know specifically about your machine but I think the problem is with the door lock. Again, on most machines with a shakeout it can go on and on until the door unlocks. Does your machine have a door UNLOCKING solenoid or does the door lock just lose power at the end of the cycle. It may be that you just have a very weak solenoid to unlock the door.

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