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LG600G tracfone voicemail problems

My new phone is working fine except I can not get into my voicemail. It is set up right because I've called my phone from another phone and left a voicemail, but when I go into voicemail all I get is ''retrival of deleted messages service'' where it promps me to push # 2 to continue but it will not acknowlege that I've pushed #2. I have talked to someone at tracfone for an hour without them knowing what my problem is or how to correct it. Does anyone have any suggestions for correcting my problem? PLEASE...

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  • diane961 Jul 01, 2009

    thanks for your timely response. I have held down # 1 and went to voicemail but all I get is the "retrival of deleted messages service" as I stated. So, now what? Sure could use some help with this simple problem! thanks so much.

  • diane961 Jul 02, 2009

    Dear N... I think that your response just might help. Thanks very much. Have a great 4th!!

  • Barbara Pringle
    Barbara Pringle Apr 14, 2014

    All I get is I need a password, still searching for how to get that on from Tracfone.

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My recently purchased LG600G (Target $30) immediately started receiving unwanted calls that forced me to figure out voicemail. Well, when I say "immediate", I mean once I struggled through the activation process! Turns out I wasn't pressing, and holding, one of the keys. The first of many firmware issues, read on.

Ironically, the phone is not by default setup to use the keypad for entering responses and I needed to enable DTMF tones. 9 Settings, 5 Call, 7 Send DTMF Tones. (btw, p.62 of the manual lists menu options 9.5.8 which is wrong). Select 1 then set.

I was then able to check my voicemail but my phone still doesn't actually let me hear the DTMF tones. I also have to hold the keys down longer than other phones; it doesn't like flying fingers.

Usually I check voicemail using a land line (or my wife's free work cell!). My local number is not my area code. For AT&T the requested mailbox is the cell number, followed by the 4-digit passcode.

Hope this helps somebody,
N

Posted on Jul 01, 2009

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Call Tracfone and get them to reset your voicemail, wait 4-6 hours and reset up the voicemail. On a new LG600, the icon for voicemail does not work and the people at Tracfone had no idea how to repair it but it took 2 hours of time to get to the we can't fix it part and open a ticket for further more thorough testing. I like my little cheap tracfone I got at Wallmart as it works perfectly. It doesn't take pictures but I have a camera for that. It only has a few basic rings but do I need the complicated stuff?

Posted on Aug 04, 2009

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You need to hold down one or go to the messages and acess the voicemail it sould work

Posted on Jul 01, 2009

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