Question about Canon I990 InkJet Photo Printer

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My printer was printing correctly earlier in the day. I have just replaced two of the ink tanks - the others all have sufficient ink in them. I now have washed out, incorrect colours.

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Make sure you didn't put photo magenta or photo cyan where the regular magenta and cyan go, the photo colors are not dark enough, and don't make the proper colors when you print.

Posted on Jul 01, 2009

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Shows code U165


This section explains the way to confirm the ink status and the procedure to replace ink tanks. When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of the error. See "An Error Message Is Displayed on the LCD".
When printing from your computer, error messages appear on your computer screen as well.

NOTE

Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder.
The machine will not print if an ink tank is installed in the incorrect position.
With the LCD of this MachineMake sure that the machine is turned on, then press the COPY, FAX, SCAN, or MEMORY CARD button. The current ink level will be displayed on the LCD for a few seconds.

g0011480_tcm14-605381.png(A) Confirm whether any symbols are displayed here.

g0011482_tcm14-605375.pngColor or black ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.g0011483_tcm14-605376.pngColor or black ink may have run out. See"An Error Message Is Displayed on the LCD".
REFERENCE

The ink status information is also displayed on the screen that appears during printing.
An error message may be displayed on the LCD during printing.

g0011494_tcm14-605377.pngMachine detected ink out condition. See "An Error Message Is Displayed on the LCD" and take appropriate action.
(B) Empty ink tank.With the Ink LampsYou can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how the ink lamps light or flash.
  • Ink lamp is on

The ink tank is correctly set and there is enough ink remaining to print.
  • Ink lamp is flashing

Flashing slowly (at around 3-second intervals)

g0011495_tcm14-605382.png
Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.
Flashing quickly (at around 1-second intervals)

g0011496_tcm14-605383.png
The ink tank is inserted in the wrong position or it is empty. Ensure that the ink tank is in the correct position as directed by the label on the Print Head Holder. If the position is correct and its lamp flashes, it is empty. Replace it with a new one.
  • Ink lamp is off

The ink tank is not set properly or the function for detecting the remaining ink level is disabled.

If the ink tank is not set properly, press the g0009324_tcm14-605384.png mark on the ink tank until the tank clicks into place. If it does not click into place, make sure that the orange protective cap has been removed from the bottom of the ink tank.
If the function for detecting the remaining ink level is disabled, replace the ink tank with anew one. See "Replacing Ink Tanks".
If the lamps are still off after reinserting the ink tanks, there has been an error and the
machine cannot print. Check the error message displayed on the LCD. See "An Error
Message Is Displayed on the LCD".
Getting the Clear Ink Status InformationClear ink is used only when printing on plain paper.
When Plain paper (Cassette) is selected for Media type and printing begins when clear ink (PGI-9Clear) is low, a message will be displayed in the LCD.

g0011497_tcm14-605385.png(A) Confirm whether a symbol is displayed here.

g0011502_tcm14-605378.pngThe clear ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.g0011503_tcm14-605379.pngThe clear ink tank is empty. See ""The clear ink tank is empty. Replacing the ink tank is recommended." U045" and take appropriate action.
NOTE

  • The ink status information is also displayed on the screen that appears during printing.
  • Clear ink is used only when printing on plain paper. Therefore, it is possible to print on photo paper, or any type of paper other than plain paper, loaded in the Rear Tray, even if clear ink has run out.

The following error message will be displayed on the LCD when the clear ink has run out during printing on plain paper.

g0011506_tcm14-605380.pngRefer to "Replacing Ink Tanks"If you continue printing under the clear ink out condition, see ""The clear Ink has run out. Replace the ink tank." U165/U166" and take appropriate action.When the clear ink hasrun out, printing on plain paper from the Cassette is not possible. The fax, which is received under the clear ink out condition, will be stored in memory.
NOTE

It is possible to print on photo paper, or any media type other than plain paper, loaded in the Rear Tray, even if clear ink has run out.

Oct 01, 2011 | Canon PIXMA MX340 Wireless Office...

2 Answers

My large black ink cartridge with not print correctly on my Canon Pixma MP830. All the other colors work fine. I've done numerous cleaning and deep cleaning. Then replaced the cartridge and it still prints...


Are your black ink cartridges genuine Canon ones?
Are the contacts clean when you remove the cartridge?
If not blow off with compressed air and a clean brush, if necessary.

Canon.com's site covers the verification that the cartridges are installed correctly below:


Issue: Black ink does not print
Solution: Confirm that the recommended ink tanks are installed properly MP800R / MP830


Replacing an ink tank When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. Recommended Ink Tanks:
mp500_supported_inks.jpg
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note:
    When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.


  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Check the ink tank. If the orange tape is as shown in Figure <1>, it is properly removed. If the tape is not removed (as in figure <2>, pleease remove the extra tape).

    03rq01807_01en.jpg

  6. Insert the ink tanks into the print head.

    Note:
    Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.

    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  8. Close the inner cover and the scanning unit (printer cover).

    Note:

    1. When closing the scanning unit (printer cover), be careful not to jam your finger.

    2. When starting printing next time, the print head cleaning launches automatically.
---

Jul 27, 2010 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

I have a Canon i9900 printer. I have used the daylights out of it. Can printers start to print blurry if they are wearing out? My prints look fine at 100% on the monitor, and when I print the picture it...


Hi there,


Problem : Ink does not eject properly or Printing is blurred or Colors are Wrong or White streaks appear.

Cause 1 : Ink tank is not seated properly or the ink tank is empty.
Action : Check that the ink tanks are firmly seated in the print head and reseat them, if necessary.
Check that the correct ink tanks are installed and that they are in correct order.
Check to see if all the orange tape has been peeled off. If a part of the orange tape remains, remove it thoroughly.
If an ink tank is empty, replace the ink tank.

Cause 2 : Print head is misaligned.
Action : Align the Print head.

Cause 3 : Print Head nozzles are clogged.
Action Print the nozzle check pattern to check for uneven ink output.
When specific color is missing from the nozzle check pattern, clean the print head.

Cause 4 : paper is not loaded with the print side up.
Action : Checl that your paper is loaded with the correct print side facing up.
Note: Follow the instructions packaged with your specialty media for loading and handling.

Cause 5 : Incorrect paper type.
Action : Windows : On the Main tab of the printer driver, confirm that the selected Media Type matches the paper loaded.
Mac : In the Print dialog box of the printer driver, select Quality &
Media from the popup menu, and then confirm that the selected Media Type matches the paper loaded.

Cause 6 : Glossy photo paper other than the Canon specialty media is used.
Action : Select Other Photo Paper from Media Type. It may resolve the problem. Load one sheet at a time and remove each sheet as soon as it is printed.

Hope this helps.
Please rate my response.
Thanks
Have a good day.


Dec 04, 2009 | Canon i9900 InkJet Photo Printer

2 Answers

My ESP 7 printer will not accept that a new black ink cartridge has been inserted. I've tried 2 new ones, same with both.


Black ink cartridge is not recognized. I installed a new cartridge last week and had no problems printing till 2 days ago. What can I do to resolve this?

Sep 13, 2009 | Office Equipment & Supplies

3 Answers

Acts like its printing but no ink on paper


Using HP Director, you should be able to check estimated ink levels by selecting Settings -> Print Settings -> Printer Toolbox and then clicking on the Estimated Ink Levels tab.

If the ink levels appear to be sufficient, on the printer control panel press Setup, 1, 4. This will generate a self-test report. If there is streaking of any of the 4 bars at the bottom of the page, the affected cartridge may need to be cleaned. If any of the bars are missing, the cartridge needs to be replaced.

To clean the cartridges, press Setup, 5, 1. This will print a page of patterns.

Mar 17, 2009 | HP Officejet 5510 All-In-One Thermal...

2 Answers

When i turn my printer on the light flashes green once and then orange 5 times. cannot get past this stage - any ideas?


Here are all the flashing explanations:

Two flashes: Out of paper or paper feed error

Reload the paper correctly and press the RESUME/CANCEL button.

Three flashes: Paper jam

If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.

See Paper Jams

Four flashes: Empty ink tank

If you press the RESUME/CANCEL button, it will continue printing with an empty ink tank. After printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause damage to your printer.

Refer to your Quick Start Guide for instructions on how to replace an ink tank.

Five flashes: No print head installed/Defective print head

Install the print head. Also, ensure that the protective tape has been removed.

If reinstalling the print head does not solve the problem, replace it with a new one. Contact the Customer Care Center.

Eight flashes: Waste ink tank almost full

The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact the Customer Care Center.

Mar 08, 2009 | Canon BubbleJet i560 InkJet Printer

1 Answer

Canon PIXMA MP530 printer repeatedly getting LCD Error Message: "CHECK INK U071 5Bk". I have removed, reinstalled, reseated the 5Bk and all other ink tanks multiple times. Usually when this...


I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
ben

Nov 06, 2008 | Office Equipment & Supplies

1 Answer

A big PGBK ink cartridge problem


Call - 1-800-828-4040
Verify they are installed correctly.
Remove the print head or ink tanks properly following the procedure below.
1. Confirm that the printer is powered on and open the top cover. The print head moves to the replacement position.

Note: When the top cover is opened more than ten minutes, the print head moves to the right side. If this occurs, close the top cover, and open it again.

2. Open the paper output tray and pull down the inner cover.

3. Remove the ink tanks by pressing the tab of each tank.

Note: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. When replacing multiple ink tanks, make sure to replace one by one.

ip4200_ink_remove.gif4. When removing the print head, raise the print head lock lever first.
raisephlocklever.gif To reinstall the Print Head and Ink Tanks
1. Place the print head in the holder and lower the print head lock lever carefully until you hear a click.
putinphnlockit.gif2. Insert ink tanks into the print head.
Press the mark 'PUSH' on the ink tank firmly until you hear a click.
ip4200_ink_install.gif
3. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
ip5200r_ink_tank_seat.jpg
<1> The ink tanks are installed properly.

<2> The ink tanks are not installed properly.
Note: <Ink Tank Lamp> You can check the status of each ink tank according to the way its lamp flashes.

On: The printer is ready to print.

Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

Off: An error has occurred and the printer is not ready to print.

4. Put back the inner cover and close the top cover.
Note: When starting printing next time, the print head cleaning launches automatically.
During the print head cleaning, the Power lamp flashes green. Do not do other operations until the flashes stops.



James Mac

Sep 10, 2008 | Canon PIXMA IP5200 InkJet Photo Printer

1 Answer

Blank pages coming out of i850 with new printhead


Alarm / Power light flashes orange 7 times consecutively is a Print head error so it sounds like you did the right thing.

I would reseat the printhead along with each one of the ink cartridges. Make sure that you removed the tape from the bottom of each of the ink cartridges and try it again. After installing the new printhead, you should have run a printhead cleaning cycle immediately after installing.

Issue: Certain colors are missing or no ink prints on the paper
Solution: Install / replace the recommended ink tanks correctly i550 / i850

Untitled Document How to install / replace the ink tanks
The ink tanks suitable for the printer are as follows;


Black Ink Tank BCI-3eBK
Cyan Ink Tank BCI-3eC
Magenta Ink Tank BCI-3eM
Yellow Ink Tank BCI-3eY


Note: There are two ink tank label designs.
Operation procedures are shown with label design A.

labelsa.jpg Replacement Procedure


1. Check that the printer is powered on, and open the front cover. Wait until the print head moves to the center.

2. Remove the empty ink tank by pushing the tab on the ink tank.

Note: When doing this, do not remove the print head. When replacing multiple ink tanks, it is recommended to replace one at a time to avoid inserting them into the wrong slots.
(The image is an example using i850.)

removingtank850.jpg
3. Remove the new ink tank from its package. Pull the orange tape in the direction of the arrow to remove it completely, and remove the shrink-wrap film.

Note: Remove the orange tape completely. If the tape remains, printing may not be performed properly.

removingtape.jpg
Confirm that the orange tape is completely removed from the ink tank, as shown in image 1. If the tape is similar to the sample in image 2, remove the remaining portion of the tape so that it looks like the sample shown in image 1.

orangetape.jpg
(1): Correct

(2): Incorrect (where the arrow indicates)
4. Slowly twist the orange protective cap in the direction that the arrow indicates, and remove it. To avoid ink adhering to your fingers, brace the orange protective cap while removing it.

removecap.jpg


5. Insert the new ink tank to the print head by holding it at a slight angle.

Note: Confirm that the ink tanks are installed in the right order according to the labels on the print head.
inkorder.jpg
6. Press down on the top of the ink tank until a click sound is made.
krik.jpg
7. Close the front cover. The next time the printer performs printing, it will automatically start print head cleaning. The power lamp will flash while cleaning is performed. Until cleaning completes, do not perform other operations.

May 07, 2008 | Canon i850 InkJet Photo Printer

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