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Update Error - Unknown Error after installing Motorola Phone Tool

Get Update error when trying to run Motorola Phone Tools on Vista. Works fine on XP. Installed as administrator. Install is a download from the Motorola site so I do not have insrtall CD.

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Motorola may have a update on there site for vista its a common problem that people will find that most manufactures have not got vista support

Posted on Jul 01, 2009

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Motorolla phone tool for xp windows media cetre


Check your installation manual or software requirements if media centre is supported for motorolla phone tools.

I ran a check and the following operating systems are supported:
32-bit or 64-bit version of Windows 2000®, Windows XP®, or Windows Vista® Operating system.

If you really need to install this tool then i suggest you partition your harddisk and install either of the supported operating sysetm

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i think ur software is not for vista environment. Download latest motorola phone tools for vista from motorola wesite. or try running ur current phone tools on XP environment..

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Go to this site and sign up to become a member. (It's fast and free.) The site has a download link for the NEW Motorola Tools (PC) Suite - and PC Driver download. (All free)

http://motoroladownloads.webs.com/

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your DLL - direct library link file seem to be corrupt....you may need to install over the pervious version.

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download the software called p2ktools from net ... and connect your cell to pc it will ask for driver to install then give the location "drv folder" inside p2k tools.. then just go p2k mode then u can just transfer anything...
these p2k tools are specially designed for motorola phones....
note: while downloading p2k tools download the old version dont download the new version (new version may be p2k tools3)

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I would try reinstalling phone tools. phone tools 4 do not work with windows vista

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With the phone plugged in, go to the Device Manager (Control Panel, System, Hardware Tab in XP). Find the phone in there, usually under USB devices or Modems, right click it, and uninstall. Unplug the phone, and then plug it back in. When it asks to keep or replace drivers, choose replace.

Good luck!

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I would suggest you to Windows XP. Please note that it is not a problem of Motorola but of Vista.

Regards
Manojan.

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1 Answer

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Right click and select "Run as an Administrator"

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