Gateway GT5408 PC Desktop
Problem for Gateway GT5408 PC Desktop

Working device (DVD/CD rom burner/reader) not reading disks




By matrxlady on Jul 01, 2009

" "
Device Manager indicates this device (listed as a dvd/cd-rom device) is working properly.
It does not read any type of disk (none of the software for burning or reading seem to "start" the drive).
This pretty much happened "over-night" but shortly after a windows update (operating sys: it's running XP).
Listed under "disk drives" in device manager is the ST9808211A which was the same (except before the suggested MS-autofix it was listed right under "dvd/cd-rom drives", not under "disk drives" (but no matter the location, the drive still doesn't read anything)!
PC is an HP laptop (pavillion entertainment), drive is a lightscribe (TSSTcorp TS L532M) that reads and writes DVDs, CD-R/RW...uninstalling the device and the driver (from MS site) did not have any effect. Any idea if there is another fix, anyone???
Double-checked with hubby, he insists he did not d/l anything to laptop (said he wouldn't, since it's mine)., checked files by date (last couple of days), nothing new seems to be "hovering" anywhere.
Virus check revealed nothing (rest of system is running fine)...quite frankly, I am at a loss (but starting to sound like "needs-a-new-dvd/cd-burner-syndrome"...lol)! Haven't really used the drive during the first 2 years, now it's dead after burning about 20 disks within 12 days...lol...
(oh, and for those suggesting the "upper/lower filter fix: believe it or not, regedit search for "filter" or "lower filter" revealed none found...lol)!

Comments:

Jul 03, 2009

- Tried just about anything I could think of...(click on the underlined *more* after the "chopped" message to see what length I went to...lol). HP system restore "bit the dust" after the first "MS update" install and would not re-install (error messages of incomplete install every time I tried to at the HP site). There is no older driver to back up to...I have started to suspect a file "conflict" (maybe an over-write from the "MS update"). But while we're on the subject another question: Just used ROXIO to burn a perfectly good DVD (data disk via "roxio classic" menu option), now Roxio tells me "no disk in drive" as I am trying to burn my second one...lol (using verbatim DVD-R 4.7, a decent "mid-level" disk, never had problems with those before, but just to be sure it wasn't that one disk, I tried 6 more off the stack with the same result, even tried to reboot the machine, to no avail). I am near "my wits end"...LOL...now my desktop is trying to "rival" my laptop...ROFL. (arrrrrrgh!)

Jul 03, 2009

- wayneard: it's a HP pavillion entertainment notebook PC (dv1000)

Clarification Request

Posted by wayneard on Jul 01, 2009

Have you tried reinstalling the driver for the DVD drive from the HP site? You didn't give the (complete) model number for your laptop. If you post it, (Using the Comment button) I will direct you where to download it from. Another option would be to try to do a System Restore. Not a complete restore, but one using the option when you select Start>Help & Support. Select a date before you did the update. Awaiting your reply. W

Solution #1

posted on Jul 01, 2009
Somewhat Helpful)

pumpkinman

Rank: Wiz  Computer Hardware  Expert
Rating: 80%, 273 votes
try rolling back the driver

Was this helpful?
Yes
No

Popular Solutions for Gateway GT5408 PC Desktop


Questions and Unsolved Problems for Gateway GT5408 PC Desktop


Do you recommend Gateway GT5408 PC Desktop?
Answer

Answer
My home Pc Acer Aspire M1100 wont boot up at all in safe mode or normal mode after downloading and... (More)

Answer
Any one Help!!! My old Computer stucks at POST screen. Motherborad - Samsung M6300 BIOS pheonix ... (More)

Answer
Am trying to find the correct connections and setup selections for at&t uverse and my... (More)

Answer
I tried to download Windows 7, but is blocked by security, but doesn't tell what security is... (More)

Answer
Phillips TDA8421 DVD tray is stuck in out position


Didn't find what you were looking for?

Describe your PC Desktops problem:




Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Top PC Desktop Experts



Top Computer & Laptop Repairmen
in , TX
(952) 890-7770
Zkarlo.com provides discount and used laptop parts...
Zkarlo.com

(513) 874-3306
We fix and repair laptop motherboard no video, no...
LaptopOnCall Inc.


       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select