Question about HP Hewlett Packard Officejet 7310 InkJet Printer

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My printer is not responding to my computer.

I have used this printer for a few years with no problem. I tried to print a document 7 times and nothing happened. There is an Icon that shows asking me to delete my hardware (hp officejet 7300. I dont know what that mean so I go into PRINTERS AND FAXES. This actually shows the 7 documents that needs printing but for some reason the computer wont allow me to refresh or delete. I recently installed AVG security software. Maybe that has something to do with it but im not sure. I simply dont know what to do next. Need Help. All plug ins have been checked.

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  • Tonya Wilson Jun 04, 2013

    I have recently chosen avast security but when I try to print it tells me I my computer cant print and this was a day after receiving Avast Security. I need my computer to be compatable with my printer please help

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Go back into Printers and Faxes, delete your printer icon, restart your PC and reinstall your printer driver. Good luck.

Posted on Jul 01, 2009

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