Question about Maytag Neptune MAH5500B Front Load Washer

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The water that remains behind in the Maytag Neptune for "balancing" is the problem. It is never completely replaced or sits stagnant for periods between washings. There was a class action lawsuit about this, but I missed the deadline. Anyway there is reportedly a way to drain that old water before starting a new load of wash by using a combination of the spin and rinse cycle. What would be logical to someone who understands how these things work?

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Thanx for sharing that info, you are the expert at this time. Have a wonderfull evening.

Posted on Jul 01, 2009

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Moldy smell in maytag washer


Check the drain. It SHOULD stand about as high as the washer, behind it, and it SHOULD have a trap below the floor (basement?).

If the drain's good and the trap is fine, then the pump could be borderline - it it doesn't pump all the water out, some water remaining in the washer may become stagnant and smell funky.

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My Maytag Neptune Washer Model MAH3000AWW, Serial 35269627WB drains the visible water that can be seen inside the drum, but then does not drain the rest of the water that remains between the drum and its...


Hello, The earlier Maytag Neptune front loaders have a balance ring on the inner tub that has liquid in it and that causes the sloshing sound when you turn the tub by hand. That is normal.

I noticed that you have a MAH3000... Have you replaced your door latch wax motor yet? If not, it will fail and damage your control board located behind the timer. See NeptuneHelpSong for a video that explains the failure.

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Apr 25, 2011 | Maytag Neptune Washer

1 Answer

When I hand turn the drum I still hear water behind the drum please help


You most likely are not hearing water remaining in the tub. You are hearing the water slosh around in the balance ring that is attached to the spin basket. There is a balance ring attached to the spin basket that is half filled with water. When the basket is turned by hand you will hear the water in the balance ring. This is normal.

Mar 24, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Hi I have a Maytag Neptune model MAH5500BWW Serial B4585662GA. When I turn the drum, I can still hear water inside/behind the drum. Thank you


This is normal. There is a balance ring filled with water attached to the inner drum. The balance ring is sealed and is not supposed to be empty. When you turn the inner drum by hand, you're hearing the water settling down from the now upper chambers of the balance ring.

Oct 14, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

WATER STANDING IN THE DRUM AFTER WASH CYCLE


can you see water in the tub, or do you hear water when you turn the tub? if you hear water when the tub turns, it is not water. the stainless drum has a liquid inside it for balancing loads. if this is the case, there is no problem. but if you see water in the tub that didnt drain, you need to check the pump and the hose from the pump to the outer tub. look for restrictions (coins, tooth pick, nail, ect.). also check the pump impellers to make sure none of them are broke, there are three plastic impellers. if any are broke, replace the pump. hope this helps you. let me know if you have any further questions. shane

Sep 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptun will not agitate or spin


Change your timer. or timer sensor. behind your knobs

Feb 14, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune is water suposed to remain after wash is complete


hi. thanks for the question .no not a lot, you cant get it all out. but you should not be able to see any. if you can see water. i would check the hoses at the pump, or a kinked hose. check that. thanks the appliance doc

Sep 28, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune-is water supposed to remain, after wash is finished, between tub and outer shell


if you hear water when you spin the basket,that is the front tub balance ring.it is filled halfway with water in order to assist mach in balancing load.that is a normal sound.the mach may also leave some water between the basket and outer shell depending on lengh of drain hose.as long as the clothes do not come in contact with the water it is fine.

Sep 27, 2008 | Maytag Neptune MAH5500B Front Load Washer

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