LG RC797T
Problem for LG RC797T

LG DVD/VCR Combo - Won't read DVDs - Door Just Opens & Closes




By mderveloy on Jul 01, 2009

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I have seen multiple posts on the Internet for this same problem, but no solutions for the problem. I called LG customer support, but they weren't able to fix the problem. Does anyone know how to fix the issue? Since it is a known issue, will LG service the unit free of charge?

Solution #1

posted on Jul 01, 2009
Somewhat Helpful)

rsheehan

Rank: Wiz 
Rating: 85%, 37 votes
Sounds like a dirty laser but more likely a weak or dead laser.
or the spindle motor is out if you don't hear it spin up
90 days labor 1 year parts for most warranty
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Solution #2

posted on Oct 11, 2009
Not Rated)

tacairlift

Rank: Master 
Rating: 100%, 1 votes
You have a bad micro switch in the DVD door. The switch developes a dead spot overtime and it messes up the door logic causing the door to open. Here is the replacement switch if you are good at opening things up and sodering.
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