Question about Generac 13,000 Watt / 13,000 Watt Home Standby Generator

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My standby generator is just cranking but wont turn all the way

I have a guardian generac 20kw standby generator model 5506 which i bought from homedepot and installed about 5 months ago, It has been working but now it is just cranking and wont turn all the way to start, i use natural gas and we have gas to the unit

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  • kathy Mar 02, 2015

    Does it show any codes??? Has there been a power outage in the area lately???? I would change out the plugs,?

  • kathy Mar 02, 2015

    Do you live in a very. Cold area??? Do you have a cold weather kit for your battery??? It must be under warranty, call Generac they. Will help you out

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Does it show any codes or tell you why it won't start??? I would check to make sure it's getting spark, gas, etc....Have you tryed manually starting it or did you turn it off because it didn't do the excerise???

Posted on Dec 12, 2014

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If it was installed only five months ago, it should still be under warranty. Call Home Depot and have them send out a repair person.

Posted on Jul 01, 2009

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