Question about HP ScanJet 4200Cxi Flatbed Scanner

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Scanjet 4200c Software and Windows XP SP2

For some reason when I download and run the H P software update for XP the software runs really slowly and crashes my computer. I have goofled extensively and tried a number of different approaches - all without success. Any suggestions?


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Check out the 'Compatibility mode in the Help section of My computer.
Reset the computer to run the software as for Win98.
However if this is a Win 98 scanner then difficulties must be expected.
Scanners nde for Win95/98/Me expect to receive instruction from computer in DOS.
XP is NTFS and many scanners simply do not work with NTFS- not withstand makers having kludges of drivers to download - in general they did not work.

Posted on Nov 08, 2007


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Posted on Jan 02, 2017


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  1. Step 1 Open Windows Update (located in the Windows XP Control Panel), and see if SP2 is on the list of available updates. If you don't have Windows Update installed or turned on, visit the Windows Update website in order to get the latest Windows Update software.
  2. Step 2 Select the Windows XP SP2 item from the list of available updates, and click the "Install" button. Windows Update will begin downloading Service Pack 2 (a process that may take up to 20 minutes or longer, depending on how fast your Internet connectionmag-glass_10x10.gif is), and will then launch the installation program once downloading is complete.
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Can I get the hp 4200c flatbed scanner to work on a windows 7-64 bit PC?

There doesn't seem to be one:,39043052,50002418r-39502891s,00.htm
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Is Software available for Vista?

According to HP, no. See link.

However, you might be able to install the Windows XP drivers and run the driver in 'Compatibility Mode' for XP SP2.

First, un-install any drivers you have installed for the scanner (if you have tried any).

Second, disconnect the scanner from your computer.

Download the driver and the software update from the provided link (above).

Once you have downloaded the driver (ps804en.exe) right click it, select the Properties/Compatibility Tab and check 'Use Compatibility Mode' and set it for Windows XP SP2, and also check 'Run as Administrator'
Then click ok.

Now run ps804en.exe and do not connect your scanner until the installation is finished (unless it specifically asks you to connect the scanner).

Now right click the updated software (ps803mu.exe),select the Properties/Compatibility Tab and check 'Use CompatibilityMode' and set it for Windows XP SP2, and also check 'Run asAdministrator'
Then click ok.

Now run ps803mu.exe

With any luck this might work.

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you might want to check on uninstalling this again

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