Question about Panasonic KX-FL511 Plain Paper Laser Fax

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Fax not clear

When I send a fax and someone receive it is not clear. When I receive a fax has lines that do not print and the document can be hardly read. How can I clean the fax or is that another problem?

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  • Panasonic Master
  • 1,113 Answers

Noisy phone line can cause this or it could be drum cartridge or even fuser, check phone line for noise by listening to it, if noisy report it or put on required filter if using ADSL.

Also test machine when doing a copy, and when printing a report, is there a problem too?

without more info you fault is one of these.. line, drum cartridge , fuser or dirty scan glass (where originals are fed.)

Posted on Nov 08, 2007

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Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

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We received a cople of faxes from different sources. There are lines down all the pages except the top (there is readable text there) and the lines are from the letters (like they have been stretched) like...


That sounds exactly like the sending fax is document is stalling, so a single line across the page gets sent for a few seconds. You can easily check your own machine's scan and print quality by putting anything in the doc feeder and copying it.
To test the print section alone, use the menus (or I think your model has a separate Report button) to print out the Help list.
It's possible that both your sending correspondents have slick, hard document feeder rollers, but you'd think they would have heard complaints from others. I can't think of anything at your end that would stretch out your prints, and there's no Bulletin about it on Brother's service website.
On the off chance you have a glitch in your machine's memory fouling it up, you can clear it out. This page has instructions for clearing out only the image memory (91) or all of it (01). It may or may not help, but only takes a couple of minutes to try.

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