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Lexmark X1185 won't scan.

I have a Lexmark X1185 and just got a new computer with Vista. I downloaded the correct driver for Vista, and it all seemed to be working great. However now, if I want to scan something, it doesn't respond at all. I can push the copy button and it scans the picture and prints a copy, but wont scan and save. Does not respond.

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Re: Lexmark X1185 won't scan.

I have the same issues with a Lexmark printer, Lexmark printers are not very user friendly with Vista. What I did is create a dual boot with XP and installed the software for the printer there. If interested in that follow these instructions or contact lexmark support.

Posted on Nov 10, 2007

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1 Answer


Hi Duff

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model.
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.

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Please don't forget to rate me as fixya..

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Follow this link to the official Lexmark website and download the driver.

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