Question about Microsoft Xbox 360 Console
Vertical lines all over screen then screen showed system error message appeared. We turned the X box off, left it for 10 seconds then turned it back on. The same system error screen came up.
Ok this is what i have found out The Bottom Right Red light Flashing is
1022 AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
try getting a new av cable should do the trick and i know this post is old But it should help people who are having this problem
E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.
There Is a bit more info
Posted on Nov 22, 2008
Well i called microsoft and talked to them about this (i have same porblem) i am sending xbox 360 to get reparied but first you should do is take all the cables from the back out, power, internet exct. then put in see if work, if doesnt take out hardrive give it a good clean. if that doesnt work take out hardrive and turn on 360 see if it works if it does its the hardrive that is broken if not its the 360 its self so CALL microsoft and send it to get fix the price is: $132 when you get back you get 12 months warranty and 1 month gold xbox live subscription.
the phone number for xbox support/microsoft is :1800 555 741
Posted on Dec 26, 2007
This is often a hard disk or HD-DVD related error, if you have either of those addons attached try removing them and see if the console works. If that fails your best bet is to phone Microsoft.
Posted on Nov 08, 2007
Hi, I had the same problem, 1 red led, and Error 74 showing on the screen. I took out the hard drive, and turned the xbox on, and the problem got fixed.
I got my hard drive back on, and the xbox is working 100%
hope this helps.
Posted on Jul 16, 2009
My xbox has also got the 1 ROD. my xbox was a month out of warranty and they gave me a free repair! The E74 is a hardware failure not the AV cable.
If you have E74 and 1 red light, you then take all the cables and accesories out and then take the hardrive out. Then put the cable back in but leave the hardrive out. If it still doesnt work it needs to be repaired. I wouldnt try doing it yourself incase you mess it up!
Posted on Jan 06, 2009
3 red light fix is a bunch of......... Anyways I think if ur box gots the lights then ur forked, go break da bank and buy a new one.....
Posted on Aug 16, 2008
Hey ... my names jake too and i have vertical lines :( i tried what you guys sed but no hope i think im going to take it back to game station before i hawl its *** off to microsoft its a faff on it takes four to eight weeks so hope i still have the reciept lol :)
Posted on Jun 11, 2008
You have to get it repaird thers nothing you can do...
Posted on May 24, 2008
Ok i think i have a soulution for it...now my farther tried the magnet trick...well it worked...for a time..i tried the penny trick and that did work for ****..all it did was zap me. try the ANA chip or A/V cables thats probly the problem. now if that doesn't work yours gonna need to get a new 360 or...microsoft....,.<.< this is what bill gates gets for letin it out a year earlier...but it was worth it,..
Posted on Apr 17, 2008
I just had this problem happen to me, three years after the manufacture date. Never had any problems before this, I must say that despite the bad rep Microsoft seems to get. Customer service is very helpful. I will send it to them , and let them fix it. Your 99$ before tax im guessing gets you another year of warranty. One thing i thought good to mention is that if you have a fancy faceplate or anything take it off and send the box in without it. They might not return your faceplate if something else is wrong with your box. oh and of course keep your cables, and harddrive.
Posted on Mar 20, 2008
I also have the same problem with my xbox360. im getting it repaired dor $100.00. microsoft is sending me a box in the mail for me to put my xbox360 in it and they will repair it and give it back to u in about 4 weeks.
Posted on Jan 04, 2008
Yes the problem is with the scaler chip so ur best bet is to buy a new av cable(no second hand as they may have same problem)if thi does not work contact microsoft
Posted on Dec 22, 2007
I wrote this article and it has allowed my Xbox 360 to work for over a month now. The trick is to wait the extra day before turning it back on in my opinion. Give it a try!
Posted on Feb 03, 2009
Screen kept frezzing then when i switched off my Xbox and started it again a red light in the bottom right hand conner flashed and i had E74 system error.
Posted on Nov 14, 2008
Tips for a great answer:
Back to the top
CAUSE This problem occurs when the Xbox 360 console experiences a hardware failure.
Back to the top
MORE INFORMATION Step 1: Confirm the E74 errorTo verify that your console is displaying the E74 error message, follow these steps: 1. Turn off the console. 2. Turn on the console. 3. Verify that your console displays the E74 error message.
Back to the top
Step 2: Submit a console repair requestIf you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section.
Back to the top
Additional supportIf your console continues to display the E74 error message, it requires a repair. There are no additional troubleshooting steps. To start the online repair process, click one of the following links: In the United States
Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox support directly, please visit the following Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about this repair process, click the following article number to view the article in the Microsoft Knowledge Base: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles
Back to the top
References/Links If one light around the power button on your Xbox 360 console flashes red, there are additional steps that you can try. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 907536 (http://support.microsoft.com/kb/907536/ ) One light flashes red on your Xbox 360 console
Oct 15, 2010 | Microsoft Xbox 360 Console
May 28, 2010 | Microsoft Xbox Console
Nov 17, 2009 | Microsoft Xbox 360 Console
Jul 23, 2009 | Microsoft Xbox 360 Console
Mar 21, 2009 | Microsoft Xbox 360 Console
Jan 11, 2009 | Microsoft Xbox 360 Console
Jul 19, 2008 | Microsoft Xbox 360 Console
Apr 17, 2008 | Microsoft Xbox 360 Console
13,906 people viewed this question
Usually answered in minutes!