Question about Lexmark X3550 All-In-One Printer

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Cannot retrieve application list

Error message on screen says cannot retrieve application list for scanning

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Try resetting the printer by turning it off, disconnecting it from the computer, restart the computer, turn the printer back on and then reconnect it to the computer. If this doesn't work try reinstalling the drivers and software.

Posted on Jul 01, 2009

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"Cannot retrieve Application List" Error message


plz install drivers of your printer first to your pc.

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Hi,
Try the following link http://bit.ly/aLz1xL. You will find specific instructions on how to reset your device and fix the retrieve app list error. Another option is to completely remove the printer and the Lexmark software and then restart the PC, download the driver from the Lexmark.com website and install it, that has helped me before resolve this problem.

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I am unable to scan. While in the Scan Mode, the message says "Downloading scan application list from your computer, please wait" The next message says "cannot retrieve scan application list from my...


the reason why the printer is giving you that error msg is because the all in one center is not communicating properly with the programs on your computer to your printer.

try to scan directly to your computer using the all in one center instead.

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Sep 28, 2008 | Lexmark X3550 All-In-One Printer

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you know some of the operating system if there is a corrupted file or dll some of the printers, USB and other devices in-counter this kind of problem you need to fix first your operating system then after that remove your printer driver and re-install again then then try to scan again..... hope this solution help you...



rate this solution please...

Mar 29, 2008 | Office Equipment & Supplies

8 Answers

"Scan Request Failed"


Problem: Lexmark cannot retrieve applications list

I have the Lexmark X3550 with the WiFi option board installed (makes it same as the model X4550) and get the “cannot retrieve applications list” message on one of the five computers connected to my router (Linksys WRT54G V8) and using wireless printing and scanning. Just like everyone else with a similar Lexmark WiFi printer/scanner, I can print wireless, but cannot get the wireless scanner to work on one of my PCs.

The fix, in my case, was to change the Lexmark network name in their Imaging Studio application. This worked for several weeks, but now I get the “cannot retrieve applications list” message again. I have not fixed the new error yet, but changing the network name may work for you. Here are the steps to change the Imaging Studio network name.

1. Launch Lexmark Imaging Studio. (Double left-click on its icon)
2. Left-Click on “View or change network settings”.
3. Enter a new network name in the first box shown. (This box contained the correct network name for my PC, but another name was needed to make the scanner work. I simply added “-lex” at the end of the current network name.)
4. Left-Click OK. You should return to the Imaging Studio screen.
5. Close the Lexmark Imaging Studio window. (The tray icon should remain at the screen lower right.)
6. On the printer, press the Scan Mode button.
7. On the printer’s display screen, select the Computer Name that you entered for the new network name. Just use the arrow buttons until the exact name is shown.
8. Press the Check button. The display screen should show “Downloading Applications List”. Within about 10 seconds the message should change to “ *Scan to Computer ”. Wireless scanning should now work.
9.. Press the Start Color or Start Black button. “Requesting Scan” will be shown. After a few seconds scanning will start. The process is a bit slow.
10. After a while you may see an empty small Lexmark window onscreen. Later, the Lexmark Imaging Studio will appear onscreen, then change to show many options and features. An image of the scanned item will appear in a Lexmark window. Save and/or edit the image. Another scan can be done by pressing the printer’s Check button again. Be sure the correct computer name is shown on the printer’s display.

That’s it. A new computer name was the solution. Your PC and printer may require a restart (power off) after changing the “computer name”.

Regards,
Fbyrd99

Oct 23, 2007 | Lexmark X3550 All-In-One Printer

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