Question about Epson Perfection 4490 Office Flatbed Scanner

1 Answer

EPSON Perfection 4490 - Ireflective media scans, film doesn't

EPSON Perfection 4490 - If I select reflective then preview, the scanner warms up and scans. If I select film (35mm) and preview, the bulb goes out, does not warm up and attempts to scan. I reinstalled SW and updated driver, but no luck.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 63 Answers

There are two lamps with this model. One in the base for reflective and one in the lid for negatives and slides. If the base one is going out then it will be trying to use the one in the lid. You must remove the white document mat from underneath the lid to expose this lamp so it can scan your negatives.

Posted on Aug 21, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When scanning old photo, scanner stretches the image. how do i get it to scan image to same proportion as original?


Open Epson Scan and select Professional mode. Turn off the Auto Thumbnail option. Leave the target size As Original and then do a preview. Once the preveiw is complete in the preview windows draw a marquee around the area you want to scan and select scan.

Dec 24, 2009 | Epson Perfection 4490 Film / Flatbed...

1 Answer

Epson 4490 scans with colour streaks/ digital interference


did you properly close the scanner lid? these type of errors do usually occur when you unproperly close the lid wherein light passes inside causing it to reflect on the document that you are trying to scan

Sep 13, 2009 | Epson Perfection 4490 Film / Flatbed...

1 Answer

Unable to open Epson Scan in 4490


try to uninstall and reinstall your printer software

Jul 17, 2009 | Epson Perfection 4490 Film / Flatbed...

1 Answer

Streaks of color when scanning film


you need to clean of reflection glasses of lens so if you are handy on it then take off fron scanning glass and take out glasses and clean the out with clean cloths.
and put them back.
note: if you are not aware of it please do not mess up with them because it will be more annoying.

good luck
please rate all answers.

Apr 06, 2009 | Epson Perfection 4490 Film / Flatbed...

2 Answers

Epson 4490: where'd my "film" option go?


Make sure the lid is plugged in. There is a cord on the back of the lid that plugs into the back of the scanner body.

Feb 13, 2009 | Epson Perfection 4490 Office Flatbed...

1 Answer

Scanned 35mm slide comes out as rectangle with dark edges


I've not ever seen "square" 35mm slides. By definition they are a rectangular positive film in an outer square "mount".

If you have a truly square piece of film then it is not a 35mm slide. You may have to use settings other than those for a 35mm film but these would be I don't know.

When were they taken (approximately)? What brand of film? Are they in a cardboard "mount?

Aug 01, 2008 | Epson Perfection 4490 Office Flatbed...

1 Answer

Misalignment of scann after area selected


the 4990 often failed to detect automatically the film. Go manual, take the film zone, don't forget to specify it in the driver (the focus depends on it), and crop manually the picture. The result is perfect because it's yours. In many times, if the result is important to you, forget the automatisms.

Feb 24, 2008 | Epson Perfection 4990 Flatbed Scanner

1 Answer

Epson perfection 4990 photo scanner


Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

Sep 25, 2007 | Epson Perfection 4990 Flatbed Scanner

3 Answers

Scanner wont scan transparencies properly


I have the same problem with my 4990. This began when I moved to a new computer running Vista. I've updated all drivers to the latest version including Epson Scan for Vista but the only thing the 4990 "sees" is reflective documents. Negatives are not recognized at all. I know this is probably a different problem from what you are having but the effect is the same.

Apr 27, 2007 | Epson Perfection 4990 Flatbed Scanner

Not finding what you are looking for?
Epson Perfection 4490 Office Flatbed Scanner Logo

457 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...