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GPS INSTRUCTIONS MY TOM TOM WONT POWER UP PROPERLY WITHOUT PRESSING THE RESET BUTTON. IT COMES ON BUT SCREEN IS WHITE, THEN IF I PRESS RESET ,IT TURNS ITSELF OFF.THEN WHEN I TURN IT BACK ON IT WORKS FINE.

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  • 27 Answers

This may sound silly but your reset button may be stuck on on.
try resseting everything and updating the device.

Posted on Jul 01, 2009

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1 Answer

After pressing the on/off button nothing is happening,Ionly have the screen Tom Tom nothing else!


First, check that the battery is properly charged. To charge the battery, connect your device to the car charger. It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off button for 15 seconds and release the button when your device begins to restart.
Hope this helps.

Feb 28, 2011 | Tomtom XXL 540TM Portable GPS

Tip

TomTom GPS battery discharge when off


With the TomTom GPS units, if you use it infrequently, you may often find the unit has a dead battery when you go to use it.
This is because turning the Tom Tom off normally with the power button doesn't actually turn it off fully, but instead puts it in a standby mode.
Even though the screen is off and it appears to be shut down, it's still using some power to maintain configuration settings.

If you know you won't be using it for a long period of time, you can press the reset button on the bottom of the unit (this can be done while it's off), and it should put it in shutdown mode, where the battery will not be drained so rapidly. If you do this, you can confirm it's in the shutdown mode by tapping the on button. This normally will power up the Tom Tom, but in the shutdown mode, it will not do anything. To wake it up from the shutdown mode, press and hold the power button for a few seconds, at which point it should turn on and greet you with the Tom Tom drums. It takes quite a while to boot up from this mode, which is probably why they defaulted to the suspend mode instead of a true "OFF" state.

For some of the newer units, they've omitted the reset button, so the process is a little different. Instead of pressing the reset button, do the following:
with the unit on, press and hold the power button. The shutdown screen should appear, but continue holding down the power button for another 12 seconds after the screen turns off. Timing is a bit touchy, because if you hold it too long, it'll end up just rebooting, and then you'll have to try again.
If you're successful in the shutdown, you can test it by briefly pressing the power button. It shouldn't turn back on with just a short press. If it comes on with the tap on the power button, you'll have to try again.

This whole process is a bit of a hassle, and extends the turn on time greatly, so you'll want to plan ahead when doing this, and just shut off normally if you expect you'll be using it within a couple days. However, the long boot up is preferable to having a completely dead unit when you need it, especially if you're away from a power plug...

on Jun 30, 2010 | GPS

1 Answer

My Tom Tom one xl iq routes has frozen on the continue screen how can I fix it ?


What you need to do is to reset your unit. To reset your device, First check that the battery is properly charged. Allow the tom tom charge for about 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

Reset your device by using a straightened paper clip or something similar to push the reset button for about 15 seconds.

Then you turn on your device by pressing and holding the power button for about 15 seconds. The picture of where the reset button is on your device is shown below.

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Hope this information helped

Jan 05, 2011 | Tomtom ONE XL GPS

1 Answer

The green power light on my tomtom XL is on and is fully charged however the screen wont turn on and remains black, it also makes no noise.


First you need to check if the battery is okay, try it on another tom tom gps receiver, if it is working and the screen wont turn on, then it means there is a hardware problem, probably the flexi ribbon that is connected to the screen is either loose or bad, this will require you to disassemble the tom tom and check for the flexi ribbon that connects to the screen, then you resit it or change the ribbon, that should do the job.
You can also try to reset the tom tom first before disassembling it. By pressing and holding the power on/off button for about 15 seconds, if that does not do the job, then you can go ahead and disassemble the tom tom.
Hope this solution helped

Dec 22, 2010 | Tomtom ONE XL-S GPS

1 Answer

Tom tom wont switch on


try a battery replacement


Jul 24, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Tom tom will not turn on, but charge light works.


Hi,

Please connect your tom tom to the power adapter first.Get a paper clip and press the reset button under the SD card slot of your tom tom.Reset button is a very small small hole at the back near the sd card slot.Keep pressing the reset button for 2mins and also press the power button till the light comes on.

This should fix the issue.Let me know if you need any more help.

Jul 08, 2009 | GPS

3 Answers

My tom tom won't turn on. While charging it, the green light goes on, but pressing the power button does nothing. It's just dead. Is there a solution?


I had the same problem with the go 920, I thought it was broken, 
Solution was to insert pin into reset hole for 15 Sec, after which hold the power on button for at least 5 Secs

Jan 01, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

GPS 910 HAS FROZEN SCREEN


First, do a reset:
http://www.tomtom.com/support/index.php?Language=4&query=reset&FID=7134

If no result, do a hard reset:
  1. Hold reset button pressed for approx 15 sec
  2. Press power button while pressing reset button
  3. Release reset button while still pressing power button
  4. Device should start, hold power button pressed until you see white text on screen, last line should read "RTC..."
  5. Release power button

Apr 29, 2008 | GPS

1 Answer

Tom tom go 910 issue


press the on button then hold the on button the press the reset button, the screen sould flash white, once this is done connect the tomtom to the pc and turn it on then update it via tomtom home

Dec 13, 2007 | Tomtom GO 910 GPS Receiver

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