Question about Ecoquest Fresh Air Air Purifier
Some time ago my "Replace Plate" message came on. After trying to clean it and replace it, and that not working, I purchased a brand new plate and installed it. After resetting the machine it still tells me to replace the plate. There is no "crackling" sound and no ozone smell. It seems as if the problem is with the plate but I don't know what else to do...can anyone help me?
Regarding "Replace Card" warning, 90% of the time it's the female metal connector on the red wire going to the spring metal connection screws... The connector can have a buildup of corrosion ( green) build inside of the crimped connection. In that case, the crimped connector will need to be replaced. The black wire may also suffer from corrosion, but to a lessor extent. The replacement crimps need to be stainless steel crimps. The copper crimps corrode easily. Another thing to look out for are loose connections. The final solution would be to replace the card, or see your friendly dealer.
Posted on Sep 26, 2009
Call the manufacturer. Mine did the same thing, and I had to send back for repair. No trouble since then, except now my UV lamp needs to be replaced : (
Posted on Jan 31, 2008
I am having the same problem. Have you found a solution?
Posted on Nov 17, 2007
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