Phone has completely froze. touchscreen doesnt work and neither do any of the external buttons. turns on and then wont allow me to do anything. the screen itself i dont think is frozen as the time still goes and everything on the screen itself still works like it tells me when i have a message
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Do not put lotion on your hands and do not touch the screen if your hands are wet. Any kind of moisture can affect the way the touchscreen operates. Moisture sometimes slows the response time from the screen to the operating system.
Check for a protective sheet on the screen. If there is some kind of a film or sheet on the touchscreen, the screen is likely not able to react to all of the sensitivities of the touch of a finger as it normally would.
If there is an application open and the touchscreen seems to not be working, simply close the application and retry it. A frozen application can usually be closed by pressing and holding on the circular button located just below the touchscreen.
Completely reset the phone by holding the "Home" button and the "Reset" button for a full 10 seconds until the phone resets.
A friend of mine had this same problem with an LG Ally. Eventually he had to remove the battery from the phone and replace it before the screen would respond. Some other things to try if that doesn't work:
Remove any screen protector you may have put on the phone. It is rare, but sometimes these can interfere with touchscreens of certain types
Reset the phone to the factory defaults (steps below):
Turn the power off.
Press and hold: Home Key + Power Key + Up or Down Volume Key.
Turn the power on, while keeping the three keys pressed.
When the LG logo is shown, release the keys.
Failing the above, I would return the phone to the retailer from which it was purchased. It's possible that the touchscreen is simply flawed.
This is not caused by an update. Please check your unit's serial # to see if it starts with a "12P", "14V" or "143". If so, these units have a specific touchscreen that can fail even without physical damage to the glass or screen. The only way to resolve it is to replace the touchscreen & glass. You will not lose any of your data. The unit is not frozen and you can verify it by quickly pressing the on/off button. If you hear a beep, it's not locked up. You touchscreen has failed and won't accept any input. Please see this link:
Hay hay I did it. How I got it to work is thi, pull out the battery on your samsung pixon. switch it back on and continuesly press the ring button. you should get the menu up to ring some one. then start tapping everything. I did this an managed to get the touch screen and the buttons to work! From Sean