Question about Canon PIXMA iP1800 InkJet Photo Printer

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I have a problem with my canon ip1880,, an error message appears and it say "the following ink cartridge cannot be recognized. Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this printer." my printer is brand new and almost 3 months use pls.. help me with his problem

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It could be a defective cartridge, or the contacts are broken on the carriage assembly. Either way, the Canon warranty is for one year and should be repaired at no charge.

Posted on Jul 01, 2009

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Locate the STOP/RESET/RESUME button on your printer which is represented by a triangle within a circle on the body of your printer and is usually in red, white or black as pictured below. With the reset button located hold it down for at least five seconds and then release it.

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A. Standard Ink Level Reset Procedure (printers without LCD display):
[ Refer to the 1st support video: http://inkjet411.com/?page_id=62 ]
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[ Refer to the 2nd support video: http://inkjet411.com/?page_id=62 ]
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If you are able to produce a self test print, this is good since it illustrates that the cartridges are electrically stable...if you observe any 'E' or 'V' error states (i.e. E13 or V162 for example), this may indicate there is possibly an internal electrical problem with one of the ink cartridges. Refer to your user guide if E/V error messages are displayed.

*If, after following the suggested ink monitoring/level reset procedures, you still have an error condition which prohibits regular printing, then the ink cartridge probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to picture at bottom of this page: http://inkjet411.com/?page_id=1533

NOTE: There are additional 'reset' procedures provided on Inkjet411 (see SUPPORT DOCUMENTATION - CANON RESET METHODS pdf document): http://inkjet411.com/?page_id=62

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced Canon printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

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You can try some steps before you take it to them to verify it.
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