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Not using genuine HP cartridges could be one reason. Low ink cartridges could cause not enough ink to be used to make a certain shade of gray or black and thus causing the green tinge. Also if you are selecting photo quality printing then you need to use photo paper. The printer drivers tell the printer different commands depending on what kind of paper you tell it you are using. Good luck!
Don't have a solution, but a similar problem and maybe a work around. My prints on glossy paper come out with a strong red tinge if glossy paper is specified. Seems to work all right if plain paper is specified with glossy paper in tray. Was on chat and email and phone support with HP for about two days. Went through all tests and resets with them. No solution from them except an offer of a refurbished Model 309 for $200. It was on sale at Costco for $169 that same day. I didn't buy it as it is missing features on the C7180.
Note the extended self test shows the light magenta ink is not printing - but it does use ink and the ink drop counter shows it is using ink.
Try specifying plain paper when you print on glossy. Maybe our problems are related?
The HP all-in-one product will print black copies using both the color and black cartridges to create composite black in Normal and Best modes. This is necessary to create the correct grayscale shades.
The color cartridge may be out of one color of ink. Perform the steps in the 'Colors are not correct' section above to verify that the ink cartridges are not low on ink.
Verify that the correct paper type is selected in the Paper Type setting.
Some photo paper has different chemical characteristics than Hewlett-Packard paper. The HP all-in-one is designed for use with HP Premium and Premium Plus Photo Paper. The photo paper, paper-type setting should be used with HP Photo Paper. For other paper brands, it may be necessary to use the plain paper or premium Inkjet paper, paper-type settings.
OR: The ink cartage you have may be defective if is a refilled or recharged cartage.
In the printer settings choose the type of paper, card, or the various photo papers that are listed. This must be selected to get the best quality for each project you are doing weather it is just normal text or quality photos, the both require different print settings. Usually by using the automatic setting does handle most settings but dont bank on it.
Cartridges may give a very slow printing if internally damaged, or : When using colored paper in the all-in-one, printing or copying is slow.This issue is a result of the automatic paper type sensor misreading
the colored paper as photo paper. The print out takes longer because
the unit is printing in Best mode instead of Normal mode.
, point to
, and then click
Printers and Faxes
Right-click the appropriate all-in-one, and then click
tab and under
This sets the default paper type setting to Plain Paper.