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My mp3 player has turned on but its now crashed on the music library page and wont turn on or off

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Hi it happened on my mp3 player. just let it run out of juice and recharge it. hopefully it restores to its previous function.
good luck

Posted on Jun 30, 2009

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1 Answer

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Hello,

The reason your mp3 player is not playing the songs on it is because there is a virus in the system.

There must have been a bad file that can corrupt the mp3 in it.

|What you have to do is to format the mp3 player, scan for virus and re install the songs on it.

Ensure you do not have any corrupted song on it, if not, it can crash the mp3 system.

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I've been having the exact same problem. No matter how often I reset it it still becomes stuck on the rebuilding screen. I was thinking I may just copy all of my music onto my computer and then do a complete reset on my Zen and copy it back but I don't want to go to all that trouble if there is an easier way to fix it.

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-Tha Mp3 Doctor

Dec 29, 2008 | Audio Players & Recorders

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1 Answer

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If you have Windows Media Player, then you have to go to Sync. And if your MP3 PLayer is plugged in, it will show the songs you have on you MP3. then jus right click the songs you dont want and go to delete.
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1 Answer

Mp3 player


Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
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Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
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1 Answer

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try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

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1 Answer

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Have you tried formating the unit try that and reinstall you music.

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