Question about Samsung CLX-2160N All-In-One Printer

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Samsung Laser 2160 - White banding down left hand side only

The problem I have would appear very similar to those noted earlier. The white almost blurry vertical banding mysteriously disappears for a couple of sheets then returns. I've changed toner cartridge and waste toner collection but I'm loathe to spend £120 on the drum unit in case this didn't correct the fault. Has anyone contacted Samsung direct for their opinion and advice . I bought the printer from CCL in November 08 for a great price - (£142 + Vat) so it's out of warranty and I do feel a bit cheated. If anyone can help that will be great but if not I'm thinking about stepping uo to a Xerox (phaser) who have been at this game a good bit longer than Samsung.

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  • garrymgrant Jul 05, 2009

    Please clarify the problem you posted on FixYa.com
    Thanks for getting back and sorry for my delay in
    getting back to you. Yes you are right regchandra as I have now discovered that
    if I choose to print in colour only then the prints are perfect. It is only when
    the black toner cartridge is introduced that the vertical banding occurs.


  • garrymgrant Jul 05, 2009

    Thanks for getting back and sorry for my delay in getting back to you. Yes you are right regchandra as I have now discovered that if I choose to print with colour only then the prints are perfect. It is only when the black toner cartridge is introduced that the vertical banding occurs.

  • garrymgrant Jul 07, 2009

    Thanks for your assistance regchandra and it may indeed be the black developer roller - which I've no idea how to fix and will probably cost as much as the printer cost to begin with. I've been lucky and meantime used Loki's straw blowing tip which seems to have worked for the moment anyway. If the problem comes back maybe you could advise about cost and way to repair developer roller. Thanks again

  • Reg Chandra May 11, 2010

    is it only when printing black/white??

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Black developer roller is fault.need replacing.

Posted on Jul 06, 2009

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