A new HP G60-235DX laptop will not locate and connect to my Westell 327W gateway. The gateway is on channel 6. The gateway is on and currently working with and ethernet connection to another HP desktop.
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Your dsl line stays the same. you're only changing your dsl equipment.
if you are not able to go online using the 327w, you might need to have it configured depending on the type of connection that you have. if you are using PPPoE (which means you enter a username and password on the modem to connect to verizon) you need your 327w configured for pppoe. but if you are using DHCP connection, any modem or routers should be plug and play.
Most verizon customers from the west coast uses DHCP while those on the east coast uses PPPoE.
You can call tech support to make sure which type of connection you are using.
if this is the first time you're trying to connect your laptop with the gateway, if this is a windows operating system, you have to go to your wireless zero configuration so that windows can automatically configure the wireless connection of your laptop. you cann see that by clicking on start, and then run, and then type in the box services.msc, and then search for wireless zero configuration click on start if the service has not yet started. if this doesn't work check your built in wireless adapter, uninstall and reinstall it. try to access your westell by typing in 192.168.1.1 in the internet explorer address bar. the default username and password for that is admin and password. you can configure the wireless settings in the modem by going here. the WEP key for your wireless connection can be found below your westell modem/router. if i'm not mistaken this is the westell 327 versalink right? you can also find out if your laptop is connected to your modem by checking your computer's ip address. it should be 192.168.1.xx. if it's like this, your laptop is connected to your 327w. if it's a 169.xxxx ip address, you're not connected to the modem. the best way to configure your laptop and modem wirelessly is to configure it while you're connected using an ethernet cable.
it seems that the router capability of both devices are conflicting with each other so below are the steps that you can try to setup the two devices to work with each other.
i assume that you are using pppoe connection from at&t and you are using a connection manager. if so, with the current setup that you have right, you need to disable the connection manager on your computer (network connection, disable at&t connection) and set the connection of your web browser to "never dial a connection". check now if you will be able to connect to the internet instead of being prompted for a password. if your problem is still the same, try the steps below.
configure the westell 327w the way it was before (when it works properly when hard wired to the computers but the wireless sucks) but disable the wireless capability. change now the ip address of the smc router from it's default (192.168.2.1) to an ip address which is on the same segment as the ip address of the westell 327w (ex. 192.168.1.2 if your westell 327w is using the ip address 192.168.1.1). disable the dhcp of the smc router (note:make sure that you have configured all the settings that you want to configure with the smc (i.e. wireless settings, port forwarding, etc). then connect the westell to one of the LAN ports of the smc (note: with this setup, the wan port of the smc should not be used) and power cycle everything and check if this setup will work.
hope this'll help you and just ask me if you have other concern.
you want to setup a peer to peer network using a workgroup. File sharing must be enabled in XP and Vista in order to share files. Temporarily disable the firewalls in Windows when setting up the shares....search on the Internet for setting up a Workgroup in XP
the wireless won't work. i have the same problem. westell modems aren't compatible with wireless function on some laptops therefore routing signal through a wireless router allows that. it can be done, i've done it but after modem was reset having issues. keep searching it can be done...
thanks for the vague and non-informative answer though whoever that was.
hi, sometimes if changes was done you need to recofingure you're wireless all over especially if the key has been saved on your pc to be rembered, you could actually reset your router and configure it by going to your routers gateway by doing an ipconfig you'd be able to see the gateway..launch it in your browser n youd be able to access the configuration of the versalink...i could actually give you more detail though im in a hurry, better you call your isp provider or bellsouth now att since westell versalink are manufactured by them and they give great tech support for connectivity problem...