Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
My WD 250 G hard drive works fine at home, but will not turn on when connected to my office computer. It is plugged in and connected through the USB port. What do I need to do?
If that is the case and it works on another PC, your office PC may either..
Not have USB driver installed, and therefor cannot connect to it. I suggest running Windows Update>Custom Update, and under HardWare I imagine there should be an USB driver of some sort. That may fix the problem.
Another issue could be that the USB port has a hard ware failure. Try the other USB ports, if still nothing then it is most likely going to be a driver issue or maybe... all your USB ports have a Hard Ware failure of some sort.
You can check if you need drivers by going to Start>(Right Click)My Computer>Properties>Device Manager Tab. If there are any yellow or ! drivers, you will need to find them via Microsoft Updates, Manufacture/PC Brand Site (I.E HP) or google the driver needed for your particular modeled machine.
I hope I have been of some assistance.
Posted on Jun 30, 2009
This happened on my computer randomly where the drive would only power on momentarily if you unplugged it and re-plugged it either tot he computer or the power source. It did however, work on my other computer. I followed the instructions of Inzanio09 to the device manager tab, and my solution was a bit more simple. It turned out that the drive was just somehow disabled. (red x over it) All i did was clicked the button above to enable and got all my music back! Thanks for getting me that far Inxanio09.
Posted on Jul 07, 2009
I believe the MyBook line of products needs to have the software installed on each PC where it is used.
Posted on Jun 30, 2009
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Posted on Jan 02, 2017
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