Question about Yahoo Mail

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Cannot log into Yahoo mail or other yahoo sites

I think it is a Yahoo glitch. I have cleared my history, cookies, turn firewall off and still cannot get into Yahoo.

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  • menlotech May 11, 2010

    Go to filehippo.com and download both the opera browser, as well as the firefox browsers. Then go to adobe and download the latest version of flash player. Once you have completed these tasks and rebooted the browsers, then you should be able to login to the webmail. If the problem persists, you may be infected with a bug that prevents you from using your machine on the Internet properly - you may be infected. If this is the case, then you should download the Spybot application and read up on resetting your hosts file:http://www.safer-networking.org/en/spybo... Good luck.

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Hi thanks for using fixya!!

Try to press F5 to reload the page, update your windows, make a full scan of your system. Now, try to log on to your account.

If you need further assistance, let me know...

Posted on Jul 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Why cant i get my old e-mail acct back


(1) Re-check your mail ID and password.
(2) When you last set your password, perhaps your keyboard was inadvertently in caps-lock mode?
(3) delete any old cookies or super-cookies (LSO's = Local Shared Objects) that may mis-identify your computer to Yahoo.com
clear cookies: Tools >Clear Recent History > Cookies
clear super-cookies: delete *.sol files in
C:\Documents and Settings\User\Application Data\Macromedia,
where "User" is replaced by your login name.
(4) clear your browser "Form and Search" history, which will store your (incorrect) password, and supply it to Yahoo.com without telling you its doing so - the browser thinks its cleverly "helping" you remember a password.

Dec 04, 2011 | Yahoo Mail

3 Answers

Cannot access mail.yahoo.com since last Saturday. Is yahoo mail down


No, Yahoo.com is up and I'm getting emails.
Clear your browser cookies and history by pressing Ctrl+Shift and Delete buttons then try again to log in Yahoo.com

Aug 17, 2010 | Yahoo Mail

1 Answer

I can not get yahoo home page to open. Have switched to Google for now. Can not even access my e-mail site from google. Is the site having problems?


No. Yahoo Mail, Google or Gmail are accessible here in our end.

Try to access Yahoo Mail in different internet browser (e.g. Firefox, Opera). If the Yahoo page loads up, then the problem has something to do with the current browser that you are using. You may clear the cookies and cache of your browser and see if that will work. Here's how:

* For Internet Explorer:

1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:

1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then click the line beside details.
4. Check browsing & download history, form & search history, cookies, cache.
5. Click "Clear Now" button.
6. Close and re-open Firefox.
7. Access your e-mail.

* For Safari:

1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".
8. Access your email.

Thank you and good luck!

Jun 18, 2010 | Yahoo Mail

1 Answer

I can't log on to my e-mail


The problem is possibly caused by your Internet browser and not with your yahoo account. You need to clear the cookies and internet files to resolve the problem. Here's how:

Clear Cookies and Internet Files

* For Internet Explorer version 6
1. Open IE6 > Tools > Internet Options.
2. Click the Delete Cookies button and Delete History.
3. Click on OK > Close and re-open your IE6.
4. Try accessing your e-mail account.

* For Internet Explorer version 7
1. Open IE7 > Tools > Internet Options.
2. Click the "Delete" button under the Browsing History option.
3. Delete the Cookies, Internet Files
4. Click on OK > Close and re-open IE7
5. Try accessing your e-mail account.

* For Mozilla FireFox
1. Open Firefox > Tools
2. Select "Clear Recent History"
3. Select Cookies, Cache, Browsing and Download History.
4. Close and re-open Firefox
5. Access your e-mail

Good luck!
If this solution is helpful please click a thumbs-up rating below.

Feb 20, 2010 | Yahoo Mail

1 Answer

I updated my Firefox and I can no longer long into my Yahoo account. I get into the login screen, enter my info and then just get returned to the login screen.


We may need to clear the browsing history and all cookies on your Firefox to correct the problem. To do that follow this steps and once you're done with it restart Firefox and try to log in to your Yahoo email and that should be working now.

Follow this steps: Clear including the History and Cookies:
1. Select "Tools"
2. Select "Options".
3. Select "Privacy".
4. In Private area click "Clear Now".
5. In "Clear Private Data" window put the check mark for "Cookies" and click "Clear Private Data Now".
6. Click OK.

Jan 06, 2010 | Yahoo Mail

2 Answers

When i log on it does not show the inbox its like a blank page


If this problem never happened before, you may try optimizing your Internet browser by clearing the Cookies, History and Internet Files. To do this, please follow the steps below:

* For Internet Explorer:
1. Run IE > Tools > Internet Options.
2. Locate the Browsing History portion and click the Delete button.
3. Delete the Cookies, Temporary Internet Files and History
4. Click on OK > close the IE.
5. Re-open IE > try accessing your Yahoo e-mail again.

* For Mozilla Firefox:
1. Run Firefox > Tools > Clear Recent History...
2. Click the drop-down arrow > select 'Everything'
3. Click on 'Clear Now' > close the Firefox.
4. Re-open Firefox > access your Yahoo mail.

Hope this helps you resolving the problem!

Dec 31, 2009 | Yahoo Mail

1 Answer

Cannot log on to my established email, the mail just won't come up.


Check your internet connections and your Firewall settings. Clear your browser cache and cookies and everything. Go to Tools and then select Clear History or Clear Private Datas. Close your browser and then try again. Hope this could help..:-)

Nov 13, 2009 | Yahoo Mail

1 Answer

I can't log in to my yahoo mail and yahoo messenger


Try to clear all the cookies and temporary files and check if any firewall is blocking certain pages...

Jul 08, 2009 | Yahoo Mail

1 Answer

Yahoo mail inbox opens ,but the emails themselves won't open to be read. I use ie7 and ie7 pro with yahoo ads blocked.... any ideas? Jon


unblock the yahoo ads service and check if any firewall has been installed , once clear your browsing history like cache , cookies , temporary internet files.....

Jun 10, 2009 | Yahoo Mail

3 Answers

Log in my mail problem


I cannot log in. Message: TypeError
How do I get out of new yahoo.mail and back to classic? Number:2146823279.

Oct 05, 2008 | Yahoo Mail

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