Question about HP LaserJet 3050 All-In-One Printer

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I have just installed a brand new HP 6500 All In One. Everything checks out, except that it won't send a fax. I get Error Code 344. When the top sheet is part way into the machine, it stops for nearly half a minute, then continues, but I get the error message. What to do? Bob

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  • r9brown Jun 30, 2009

    I submitted this problem, and it was solved by a great FixYa technician (micromatical). He suggested that I go into the fax machine Setup menu, go to Advanced Setup, slow the Fax Rate, and disable the Error Correction Mode. I am faxing on Vonage, a VoIP system that makes the faxes very vulnerable to small burbles in the data flow. The ECM senses these and disconnects before the fax machine can establish a connection. After we changed these settings, the machine faxes just fine. I wish HP would put this approach in their troubleshooting guide!

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You might want to make sure that you Fax service is properly setup on your printer and that all your hardware is properly functioning Visit http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01647469&lc=en&dlc=en&cc=us〈=en&product=3795314 for more information

Posted on Jun 30, 2009

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My HP 8600 Premium no longer sends or accepts FAXes. It says it's connecting, but never does. And returns error 344. I know the other fax machines are working fine. Please advise.


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