Question about Washing Machines

1 Answer

My Kenmore Elite Quiet Pak 4 washer will start and everytime it at the exact time it will stop and give an f-11 error message. The drum will not spin.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 5,911 Answers

"F11" is a Serial Communications error. This is a failure in communications between the Central Control Unit (CCU), Motor Control Unit (MCU) and Drive Motor. The following link explains how to troubleshoot:

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

Now...some of these error codes can be erroneous. You may try unplugging the washer for at least 30 minutes, first, in an attempt to reset the CCU. Sometimes this is all that is required to correct momentary glitches. If the error code reappears following a CCU reset, then you have a legitimate problem. I would recommend you start by making sure all the wires are plugged in properly and making good contact. A good majority of these problems can be caused by connectors coming loose due to vibration.

If you have any questions along the way, please let me know. I hope this helps you.

Posted on Jun 30, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kenmore elite smartwash quiet pak 4


This video will show you how to change a door seal on this Bosch front loader washing machine
You can find more Bosch videos in our Bosch repair channel

Jul 22, 2013 | Kenmore Elite 45986 Front Load Washer

2 Answers

We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

Aug 19, 2011 | Kenmore Front Load Washer

1 Answer

My washer shows me the F 11 message and it won't start up right away I pushed the start botton then wait and it will start back up but it will spin then it will show me that F 11 message again. Also it...


The shaking probably shook a harness connection loose.
F11 Serial communication error
Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
Possible causes/procedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
MCU connectors. Your tech sheet is in the bottom behind the service panel.
How to get into the machine

Dec 28, 2010 | Kenmore Front Load Washer

2 Answers

Kenmore Elite Smartheat Quiet Pak 9 won't start. Light turns on and off inside drum when door opens/closes, but no lights come on on the outside display.


My Kenmore Elite dryer keeps beeping..just going through the end of cycle alarm-high,low,off...anyone have any suggestions?

May 30, 2010 | Kenmore Elite HE4 Electric Dryer

2 Answers

I have a Kenmore Elite HE4T quietpak 9 washer. It has stopped the wash load with about 11 minutes left several times. It gives and error code DL then F alternating. The door remains locked and anytime...


Hi,

The error you have is due to a failure in the door latch mechanism. There is a way to manually open the door if you are a little handy I can send you some instructions, it requires pulling the lower panel off (3 screws).

Let me know if you want me to help on this.

Phil

May 20, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

Kenmore elite he4 quiet pak 9 dryer display code


PF - Power Failure - PF error code indicates a power failure during the dryer's cycle. Press and HOLD start to continue the cycle, or press off/pause to clear display.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

May 15, 2010 | Kenmore Elite HE4 Electric Dryer

2 Answers

Kenmore elite quiet pak 4 ''suds'' error


I also gots suds error and then "F"?
my clothes were soaked....i can't get the machine to drain now????

Nov 17, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore Elite quiet pak 4


its a inlet water supply error code check your cold fill line and fill screens at cold fill valve for block

Oct 21, 2008 | Kenmore Elite 45986 Front Load Washer

3 Answers

Kenmore Elite smart wash quiet pak 9 Front Load Washer


Our washer is flashing a F21 and it never finishes the load there is always water left.. what can we do to fix it?

Oct 16, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

F-11 code error.


sound like a control problem

May 24, 2008 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

187 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1460 Answers

yadayada
yadayada

Level 3 Expert

75822 Answers

Brad Brown

Level 3 Expert

15557 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...