Question about HP Pavilion dv1000 Notebook

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HP Pavilion dv6337us screen problem

The left side of my screen suddenly turned black and the Start Button jumped from the bottom of the right screen to the top. The black space is about one inch into the screen and can be pulled out to the half-way mark. The black area show some icons and functions like the date and time and what program is open and running as well as a desktop icon. I cannot get this strip to go away. Any help would be really appreciated. --Lisa

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  • Grotstein Nov 10, 2007

    Hi, Ron:



    Thanks for the advice, but I tried that before and nothing happens. Usually one can grab the startbutton to reposition it, but in this case nothing happens regardless of where I click and hold on the black strip that takes of the first inch or so of the left side of my screen. It looks like a toolbar that should be hidden along the bottom of the screen but is now black and on the left blocking full viewing. When I minimize a window, it used to shoot to the bottom bar, now it goes over to the left black area underneath the StartButton which is on the far left in the black area as well. Thanks so much for the advice though. If you think of anything let me know. I tried the HP site and got nowhere.

  • Grotstein Nov 11, 2007

    Thanks again, Ron!



    I am running Windows Vista Business. I am really terrible with computers but I think you are correct in assuming this is a Windows problem because the computer works fine otherwise. I right-clicked the black strip and it did show me the Toolbars box; so I assume the vertical black strip is acting like a toolbar. However, Lock the Taskbar was not checked.



    I don't know how to re-fresh Window and I haven't made my back up disks yet as the computer is only a few months old. I bought it on-line through Circuit City. It's probably under some sort of warranty but being the do-do bird that I am about this stuff I really don't know.



    THANKS!! I really appreciate your hints! Lisa

  • Grotstein Nov 15, 2007

    Hey, Ron!



    I really thought you had the solution with setting the start date back in time! I got all excited because I did that once on my older Pavilion that runs XP and it worked perfectly. Well, on this Vista Business what happened is that it only allowed me to create an "original" start date as I had never gone in and manually set a date before and the dagnabbed thing did not set a date itself. Naturally, it simply set yesterday as the original date. In fact on Vista Business there is not even a small numerical calendar of any sort that would allow for going back in time. Rather there is this dialogue box that walks you through how to set an initial recovery date for the computer. So, I'm still in Black Strip Land. You know, I'm actually getting used to it! Thanks again for trying!! You're the best. Lisa

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Place you cursor on a blank spot on the black area, Hold the left mouse/touchpad button down and drag it back down to the bottom of the screen. That should get you back to where you want things to be.
If that fixes it, please return here to rank this as solved. If it doesn't, let me know and we'll see what else we can come up with. ;o)
Ron-

Posted on Nov 10, 2007

  • 3 more comments 
  • Ron Roske Nov 10, 2007

    Well, isn't that a stumper! It acts just like the start toolbar, but it's black and you can't move it. I'm sure that reloading the OS with recovery CD's would fix it, but that can be a real pain, huh? Let me puzzle on this a bit and see what/if I can come up with something.
    Later!
    Ron-

  • Ron Roske Nov 10, 2007

    Quick question-What flavor of OS are we running? XP? XP pro?
    Ron-

  • Ron Roske Nov 10, 2007

    Additional thoughts.
    Try to right click on the black area and see if "Lock the taskbar" is checked. If so, uncheck it and see if this will allow it to be moved. This is a windows problem, not an HP problem. Do you have anyway of doing a refresh of windows rather than a reload? That should get things back to normal without messing with the other
    programs and data that you have on the disk.
    Ron-

  • Ron Roske Nov 11, 2007

    I'm not really familiar with that particular laptop. Are you running XP? If so, you should have restore points. In other words, you can go back and reset your computer to an earlier date. Like the day before this started happening? The downside is that you'll loose anything that you have put in since that date. But in your case, you could go in and backup any of the newer data and reload that after going to the restore point.
    If this is the case, let me know and I think that I can walk you thru it.
    Ron-

  • Ron Roske Nov 11, 2007

    Lisa
    If you want to try to do this type of restore-
    Remember, back up any word, excel or other files that you might want to save, first!!
    Click on "Start", point to "All programs", point to "Accessories", point to "System tools" and then click on "System restore". That will bring up a screen that has 2 options. The first one is "Restore my computer to an earlier time". That's the one that you want.
    Then just follow on thru the instructions.
    Ron-

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