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I have an older model Panasonic microwave. I'm not sure what the model # is. This was on the back: B00066261AP. It lights up and rotates, but does not heat. Is it worth the trouble/cost to fix it? Is it possible there is a programming error? I don't have amanual either. Any suggestions?

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For most microwave ovens, the only repairs that are worthwhile are those you can do yourself. the cost of the repairman + parts is often as much or more than a new unit.

That said, in your case, it sounds like the part not working is the key part. If you've tried multiple settings, you've probably seen that none work. It's usually harder to make a microwave light, turn and not cook, than it is to just make it cook.

Toss it, but save the tray and spinner as spares. If they don't fit your new one, you can sell them on Ebay.

Posted on Jun 30, 2009

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Posted on Jan 02, 2017

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My panasonic inverter nn-st557w when i press start the turntable sometimes goes backwards can i fix this ??


That is actually normal, it is in the design of the motor and it just depends on a part inside that kicks it in a particular direction when it starts. Actually it it would help spread the wear within the motor as it gets older. The rotation direction will not affect the performance of the unit as far as heating. it only needs to move to assist in it cooking evenly. That is the only reason for rotaing the food. The early microwaves turned to microwave energy with an antennd fan blade, not the food. I always say it is like turning a light bulb when you put it in, You can hold the bulb and turn in a circle, or grip and turn the bulb each time. It accomplishes the same thing. Direction doesnt matter

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Hi,

Do you mean you want to replace light bulb for your microwave? If yes follow the instructions below;
  1. PLEASE UNPLUG YOUR MICROWAVE!
  2. Picture of your microwave with a phone or camera so that you don't forget how to assemble it back.
  3. Remove the two screws that holds grill. They are located at the edge of the unit. Once the screws are out, rotate the grill forward from the top. It will pop right out.
  4. Once the screws are out, rotate the grill forward from the top. The grill should pop right out.
  5. Locate a small access cavity on the left.
  6. Remove the screw that is located near the front of the microwave door.
  7. Lift up the sheet metal floor to access the bulb. The bulb is located under the sheet metal "floor" on the left.
  8. Place a flash light on the microwave floor and shine the light in the light area. This will help you see better when you replace your bulb.
  9. Look for a small shiny reflector that hides the bulb. Use your two fingers to squeeze it a bit. Making sure not to bend it.
  10. The bulb connection should come right out.
  11. After you replaced the bulb, re secure the reflector and the sheet metal floor with the single screw. Test the bulb by plugging in your microwave.
  12. Once you see that the bulb works. Unplug your microwave again and re attach the front grill. You are now done.
I hope this helps to solve your problem.

Good luck.

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1 Answer

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Hi and Welcome to FixYa, I am Kelly.
Your microwave turntable motor is either stuck or has failed. These motors are quite frail internally. Without a model number I can not give you the correct replacement part number. There are 7 different turntable motor part numbers for Panasonic Microwaves. Note that 5 of the 7 part numbers are NOT available and the other 2 are out of stock with a 7 - 14 day back order using my resources to search for the parts. There maybe universal turntable motor I could point you to but again it depends on your model number.

Thanks for choosing FixYa,
Kelly

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check the damper motor is opening and closeing

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If the microwave comes with a roller ring to rotate the glass turntable then I would recommend that it needs to be used when the microwave is operating, as the turntable rotates the food so it can be heated evenly.

I would recommend checking with your local Panasonic repairer he may have access to a new roller or even a second hand one to tide you over.

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hi my name is mark, i found panasonics part website follow link http://www.pstc.panasonic.com/Epartr/PartsListChoice.asp?validate=1 if this helps please rate how i did. thanks for you question.

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1 Answer

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I'm assuming you are talking about the turntable tray. If it's not rotating, make sure your microwave does not have a feature that allows you to disable the turntable rotation (refer to your owner's manual). If it's not a simple operator function, you more than likely have a defective turntable motor. The motor is located under the bottom of the microwave oven. It is a simple repair that requires minimal tools. If you wish to attempt a repair yourself, please post your complete model number (located aorund the door opening) and I can locate a part number for you. I hope this helps you.

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