Question about Epson Stylus Pro 10000 InkJet Printer

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Reload Paper constantly shows up

The message "Reload Paper" keeps showing up even after paper has been loaded, reloaded and even after a new roll of paper has been put on the spool.

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This printer is very finicky about paper loading. I see this error most commonly when using auto-cut roll paper. If the paper edge is not cut perfectly straight, and it is not inserted into the printer perfectly strait, it will give you an error. When it does this, you can simply load the paper and press "cut" instead of "pause" when it says "press pause" and it will cut the paper straight. You can also set it to "Roll Paper Manual Cut" and load the paper, then set it back to "Roll Paper Auto Cut."

Posted on Mar 12, 2010

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You have to enter Printer Settings menu, and switch OFF Paper Align. Check.

Posted on Nov 06, 2009

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How do I clear a paper Jam


Try either of the following methods to clear the paper jam. The operator panel displays the Ready message when the jam is cleared.Method A:
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  2. Press Paper Advance to re-load the paper into the printer.
    The printer advances the paper, then cuts and discharges about 24 in. (61 cm) of blank paper. This reduces the possibility of fingerprints or other damage to the prints.
Method B:
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  2. Remove the ribbon from the printer.
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  3. Slowly and carefully pull the jammed paper out of the printer.
  4. Cut off any damaged or printed areas of the paper. Do not damage or mark any of the rollers.
  5. Close the upper cover and turn on the printer.
  6. Press Paper Rewind to rewind the paper into the printer.
    Note: If the Paper Jam message still appears on the operator panel, press Paper Rewind again.
  7. Open the upper cover and reload the ribbon.
  8. Close the cover.
  9. Reload the paper.
Note: If the Paper Jam message still displays on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Remove the front cleaning roller and remove the segment of paper.

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u could try reloading the paper roll, i have had that prob, and had to reload paper. it always fixede it for me. good luck

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Your paper sensor actuator arm is most likely broken or out of position, or you may have a dirty sensor if you are in a dusty environment. If you look in the machine with the tray out, you should see a small (usually black) piece of plastic hanging down. You can also take the toner and drum cartridge out and turn it on its back to get a better look. If it's not there, it's probably broken off.

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